Global Mobility & Immigration Program Lead

What you can expect

We are looking for a strategic Global Mobility & Immigration Manager to join our People Experience team. In this role, you will manage global mobility vendor operations and oversee immigration strategy and execution for employee relocations, transfers, and work authorization. You’ll partner closely with internal legal counsel, external immigration providers, and cross-functional partners across Zoom to deliver a compliant and employee-centric mobility experience.

About the Team

The PX Compliance and Talent Strategies team plays a critical role in advancing Zoom's business goals. We ensure that our people programs are compliant, scalable, and centered on the employee experience. Our team partners closely across the organization to help teams identify, hire, onboard, and support talent

globally. We maintain regulatory integrity and enable a seamless and equitable experience for all Zoomies. We provide strategic oversight and operational guidance on areas like immigration, global mobility, and talent engagement.

Responsibilities

• Manage end-to-end global mobility and immigration processes for employee moves, including relocations, transfers, and visa/work permit applications

• Acting as the primary point of contact for employees navigating immigration or relocation processes, providing guidance and support throughout the lifecycle

• Collaborating with internal and external legal counsel to interpret and apply immigration regulations in key jurisdictions

• Managing relationships with external immigration and relocation vendors to ensure service level agreements and compliance standards are met

• Tracking and reporting on global immigration activities, risks, timelines, and escalations

• Partnering with Talent Acquisition, HRBPs, and Compensation to support cross-border hiring and mobility planning

• Contributing to the development and continuous improvement of mobility and immigration policies, workflows, and employee-facing resources

• Staying up to date on changes in global immigration laws and provide guidance to internal teams as needed

• Supporting ad hoc projects across the PX compliance team, as needed

What we’re looking for

• 8+ years of experience in global mobility and immigration

• Have experience in broader HR compliance or regulatory work

• Possess demonstrated experience navigating global immigration regulations and processes Have proven experience managing vendor relationships and navigating complex case escalations with legal or immigration counsel

• Have organizational skills with the ability to manage multiple cases and competing deadlines

• Possess proven communication and stakeholder management skills, with a customer-first mindset

• Have integrity and discretion when handling sensitive employee and legal matters

• Bachelor’s or equivalent experience in HR or related field

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.