Global Incentives Analyst

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

#LI-Hybrid

We are looking for a Global Incentives Analyst to join our team.

In this role, reporting to the Global Incentives Manager, you will be responsible for the accurate calculation, reporting, and auditing of sales commissions and incentive compensation plans.

You will work closely with Sales and all Go To Market functions, Finance, HR to ensure commission plans are correctly implemented and transparently communicated.

Global Incentives:

• Perform day-to-day administration of the commission calculations and provide timely resolution of inquiries from Participants from the Sales, Marketing and Customer Success teams.
• Responsible for the ACV (Annual Contract Value) determination for all deals according to published rules as well as updating the CRM system (Salesforce) systematically and in a timely fashion.
• Work cross-functionally with partners in Finance, HR, and other teams to ensure accuracy of data inputs and calculations.
• Produce the monthly variable payout results through precise controlling and reconciliations.
• Analyze commission data to identify discrepancies and trends.
• Maintain, update and help run the Incentive Management System: SPIFF (Salesforce).
• Develop training and educational material to maximize SPIFF adoption from end-users.
• Participate in the development, testing, analysis, and ongoing improvement of the various compensation plan structures.
• Assist in the preparation of documentation for Audits Compliance and Financial reporting.
• Work on special projects such as process improvement, documentation, data analysis / compilation, presentations, and report building.

• Highly Analytical and Data driven with Strong attention to details.
• Process & Systems minded in administering the compensation software.
• Business Savvy, understands business context, challenges, and motivational requirements.
• Passion for Business support, and extra mile mindset will be key differentiators in candidate selection.
• Execution-focused, takes individual responsibility for delivering quality work in a timely manner.
• Team player with good interpersonal communication skills.
• Positive work style, focus on getting things done and a strong desire to learn and grow.
• Advanced Excel skills.
• Bachelor’s Degree in Finance, Business Administration, Computer Science.
• Minimum 5 years of experience in Business Control roles ideally related to Sales Productivity and Incentives.
• SPIFF and SFDC CRM know-how is a significant plus.
• Software industry experience is a plus.
• English fluency is a must.

We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.

With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.

If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer: 

• 💼 Permanent Contract and a competitive compensation package. 

• 📍 Amazing centrally located offices near the Bernabeu Stadium. 

• 🩺 Private Health Insurance (Sanitas) and daily meal vouchers of 11 EUR will be entirely covered by us. 

• 🏡 Hybrid work model balancing office (three days in the office) and remote work, with a structured approach for new hires to foster connections and onboarding. 

•  🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 23 days of holidays we offer) plus 3 company-paid volunteer days. 

• 🤸 Up to 25 EUR per month for a gym subscription. 

• 🛴 Flexible compensation plan for childcare & public transportation.  

• 🧑‍🏫 Reimbursement of up to 50% of the cost of English & Spanish classes. 

• 🍉 Fresh fruit, cookies, and occasionally some soft drinks as well.  

• 🍕 Regular company and team events like Pizza talks, Team Building activities, Christmas parties, hosting Meetups at the office and more! 

• 📣  Bonuses for referring successful hires after three months of continuous employment. 

• 🚚 We offer a relocation package to people who are coming from another country. 

Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.