Provides remote administrative and client support, including managing calls, emails, work orders, accounts receivable and payable, lease renewals, compliance documents, and social media assistance. The role requires following client SOPs, preparing reports, communicating with leadership, and maintaining a professional home-office setup for graveyard-shift work.
This is a remote position.
About VirtuallyinCredible
VirtuallyinCredible is a people-first success story, growing from a single Virtual Assistant to a powerhouse team of over a thousand home-based VAs. We are dedicated to providing excellent client service while fostering a supportive, growth-oriented, and rewarding environment for every team member.
We are looking for a highly capable and organized General Virtual Assistant to become a key player in our growing operations. If you thrive in a challenging yet supportive remote setting, we want to hear from you!
Your Day-to-Day Responsibilities:
As a GVA, you will be essential in delivering outstanding support and maintaining seamless operations for our clients:
- Client Communication & Support: Manage calls, emails, and general communications, acting as the primary point of contact.
- Core Administrative Functions: Efficiently handle critical tasks such as A/R, A/P, work order processing, lease renewals, compliance documents, and detailed email management.
- Marketing Assistance: Contribute to client marketing efforts, including social media management.
- Adherence & Reporting: Diligently follow client-specific Standard Operating Procedures (SOPs), stay updated on company guidelines, and provide necessary data, updates, and reports to the leadership team.
- Ambassadorship: Represent VirtuallyinCredible’s core values in all professional interactions.
Requirements
Technical and Home Office Requirements:
- Dedicated, Quiet Home Office (Conducive to professional calls).
- Work Shift: Must be willing to work the Graveyard Shift.
- Connectivity: Minimum 10 Mbps internet connection with a backup plan, plus reliable electricity with a power backup.
- Operating System: Windows 10 or higher, macOS (Ventura, Sonoma, Sequoia, Tahoe)
- Processor: Intel Core i5 8th generation or higher, AMD Ryzen 5 or higher, or an equivalent processor
- RAM: 8 GB to 16 GB or higher
Benefits
Perks and Benefits: Why You'll Love Being a VA With Us
We believe in supporting our team’s success with excellent benefits:
- Permanent Work-From-Home: Enjoy the ultimate work-life flexibility.
- Financial Growth: Competitive salary with Annual Performance Appraisals and a Year-End Bonus.
- Time & Compensation: Generous Holiday Pay and Overtime Pay.
- Support & Equipment: Training Allowance and a Free Noise-Cancelling Headset.
- Referral Program: Attractive Referral Bonuses for helping us grow our team.
- Positive Culture: A supportive, rewarding, and collaborative work environment.
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Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
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