GenAI Ops Manager

Career Area:
Technology, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
What does it mean to live the Caterpillar Experience?
It means you play a part in building a better world. You contribute to a winning culture-a spirit of accountability-that has driven change on every continent for more than 90 years. To work with us is a commitment to improve sustainability, invent for the digital age and innovate in order to bring solutions to millions of people. Sure, you work for Caterpillar. But more importantly, you work for the good of your career, your family, your community, and your world.
Job Summary:
Caterpillar has been leveraging AI for years to deliver processes and products. Generative AI is a form of artificial intelligence which has a human-level of cognitive function, across a wide variety of domains such as language processing, image processing, computational functioning to mimic human-like reasoning. GenAI is an emerging technology that will play a vital role in profitable growth for Caterpillar.
Caterpillar IT is working hard to enable a safe environment where the business can innovate and thrive. They have developed Caterpillar IT's GenAI COE services to operationalize and deliver business value by developing deep expertise to be able to scale and drive efficiencies, ensure we are providing solutions using the right technology to support the growing demand for GenAI COE services.
We are seeking a highly qualified IT Manager to lead our team of developers in creating advanced applications utilizing Artificial Intelligence (AI), Machine Learning (ML), and Generative AI (GenAI). The successful candidate will oversee all aspects of the development process, ensuring the delivery of high-quality, innovative solutions that align with our business objectives.
What You Will Do:

• Team Leadership: Lead and motivate a team of developers, fostering a collaborative and innovative work environment.
• Project Management: Oversee project timelines, deliverables, and resources to ensure successful project completion.
• Technical Guidance: Provide expert technical guidance on AI, ML, and GenAI technologies and methodologies.
• Quality Assurance: Ensure the quality and performance of developed applications through rigorous testing and validation.
• Stakeholder Communication: Communicate effectively with stakeholders to understand requirements and present project updates.
• Continuous Improvement: Promote continuous learning and improvement within the team, staying abreast of industry trends.

What You Have:

• Education: Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
• Experience: Minimum of 15 years of experience in IT management, with a focus on AI, ML, and GenAI application development.
• Technical Expertise: Strong knowledge of AI, ML, and GenAI technologies, frameworks, and tools.
• Leadership Skills: Proven experience in leading and managing a team of developers.
• Project Management: Excellent project management skills, with the ability to manage multiple projects simultaneously.
• Communication: Strong communication and interpersonal skills, with the ability to effectively convey technical concepts to non-technical stakeholders.
• Problem-Solving: Excellent analytical and problem-solving abilities.

What You Will Get:
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.
Here you earn more than just an hourly wage, because we value your performance, we offer a total rewards package that provides day one benefits (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus.
Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).
Additional Info:

• The ideal location for this role is East Peoria-IL or Dallas-TX
• This position requires the employee to work a 5-day-a-week schedule in the office.
• This position may require 10% travel.

About Caterpillar -
Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
Summary Pay Range:
$144,960.00 - $217,320.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
• 401(k) savings plans*
• Health Savings Account (HSA)*
• Flexible Spending Accounts (FSAs)*
• Health Lifestyle Programs*
• Employee Assistance Program*
• Voluntary Benefits and Employee Discounts*
• Career Development*
• Incentive bonus*
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement

* These benefits also apply to part-time employees
This position requires working onsite five days a week.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
August 28, 2025 - September 4, 2025
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
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