Provide professional onsite security and customer service, monitor site activity, initiate investigations, assist emergency responders, enforce site rules and policies, and maintain required state guard certifications and licenses to ensure a safe environment for clients and visitors.
About the role:
The Fusion Security Specialist is responsible for creating a world-class experience while ensuring a safe and secure environment for the client and customers. As such, the Fusion Security Specialist must maintain a professional appearance, speak politely and in a clear tone, and provide the highest level of customer service to address, greet, and direct all personnel. A strong working knowledge of the rules, policies, and procedures for guests and general personnel at the client site is expected. As the primary point of contact for all safety and security issues, the Fusion Security Specialist leverages a thorough understanding of the rules, policies, and procedures applicable to those on the client site. The Fusion Security Specialist reports directly to the Site Manager.
In this role, your responsibilities will be:
- Monitor overall activity on the site to ensure a safe and secure environment
- Initiate investigations of security-related incidents
- Operate in a professional, business-centered environment where customer service, confidentiality, and integrity are held to a high standard
- Assist EMS or other officials during emergencies
- Professional experience in the areas of people and conflict management with tact and discretion, and the ability to function in stressful situations
- Must hold and maintain applicable state guard certifications and licenses
As a candidate, you must have:
- Minimum 2 years of either military or law enforcement experience OR
- Associate’s degree or higher in criminal justice or business management OR
- Minimum of 3 years of experience in physical security; 2+ years in a supervisory role
- Advanced safety certifications (EMT, CLSS-HC, etc.) preferred
- Proficient in iOS, macOS, PC operating systems on stationary and mobile devices
We offer:
- $27 Hourly Rate
- Paid Time Off, including Sick/Safe Time
- A dynamic and challenging work environment with opportunities for growth
Private Detective LP0077L
Security Industry Specialists, Inc. is an Equal Opportunity Employer
Security Industry Specialists, Inc. Boston, Massachusetts, USA Office
Boston, United States
Security Industry Specialists, Inc. Cambridge, Massachusetts, USA Office
Cambridge, United States
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