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The Call Firm

Front Desk Receptionist

Posted 13 Days Ago
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Remote or Hybrid
Hiring Remotely in United States
Junior
Remote or Hybrid
Hiring Remotely in United States
Junior
Serves as the company’s first point of contact by welcoming guests, directing calls, managing bookings and reminders, handling administrative tasks, distributing mail, and supporting meetings and events. Requires professional communication, strong organization, customer service experience, proficiency with office software, and the ability to prioritize tasks in a fast-paced environment. Standard business hours are required, with occasional weekend availability.
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The Front Desk Receptionist at Sean Haubert will act as the first point of contact for clients and guests. This critical role requires outstanding communication skills, a professional demeanor, and exceptional organizational abilities. Being the face of our company, we are looking for a friendly, out-going individual who enjoys working in a team context, has a keen attention to detail, and is comfortable managing multiple tasks at once. A successful candidate will be well-presented, possess excellent telephone ethics, and above all, have a sincere passion for providing excellent customer service.

Responsibilities:

  • Receive and welcome all guests professionally and warmly

  • Answer and efficiently direct incoming calls

  • Manage bookings, appointments, and reminders on the company's scheduling software

  • Support administrative tasks including copying, filing, and mail distribution

  • Assist in the execution of events, meetings, or company functions

  • Help team members with various tasks as needed

Qualifications:

  • High School diploma - Knowledge in Administration or related field is advantageous

  • Having a minimum of 2 years experience in customer service or a similar role

  • Proficiency in using office software like MS Office Suite (Word, Excel, Outlook)

  • Excellent communication skills, written and verbal

  • Professional appearance and attitude

  • A proven ability to prioritize tasks in a fast-paced environment

  • Successful track record in delivering excellent customer service and response management

  • Availability during standard business hours; some weekends may be required

Benefits:

  • Full-time position with a competitive health and benefits package

  • Opportunity to develop professional and communication skills

  • Positive and engaging team work environment

  • Training and professional development opportunities

  • Flexible scheduling and time-off policies

The front desk receptionist's role is truly the heartbeat of our organization. We value our employees and strongly believe in fostering a strong, collaborative, and supportive working culture. If you believe you possess the skills and aptitude we're looking for, we would love to hear from you

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