Front Desk Coordinator

Description

As the Front Office Coordinator, you will impact radius by greeting our guests with a positive in customer obsessed manner. Your responsibilities will also include answering, screening and directing calls with a sense of urgency and purposefulness. We are customer obsessed and our Front Office Coordinator must be able to have a clear understanding of our company and products and respond to our company and customer needs in a rapidly changing business environment.

Duties.

- Utilize excellent communication and problem-solving skills on a daily basis.

- Handle all conversations with tactfulness and diplomacy.

- Maintain high energy, self-motivation and a sense of curiosity.

- Embody radius’ “customer obsessed” value with care and prioritization for customer needs.

- Present yourself professionally through all email, phone, and face-to-face conversations.

- Perform with a high attention to detail.

- Perform front desk and administrative duties, including ordering office supplies, maintaining FedEx shipping materials, and processing inbound and outbound mail and deliveries.

- All employees are responsible for being familiar with and able to recognize common fraud scenarios or outright instances of fraud and reporting any reasonably suspected fraud to his/her direct manager and the AML Officer.

Requirements

- High school diploma or equivalent required; associate's degree preferred.

- Minimum of 2 years of customer service, reception, administrative, or front office experience preferred.

- Strong verbal and written communication skills.

- Proficiency in Microsoft Office, including Outlook, Word, Teams, and Excel.

- Excellent organizational skills with the ability to prioritize multiple tasks in a fast-paced environment.

- Ability to maintain confidentiality and exercise sound judgment.

- Positive attitude with a strong commitment to customer service and teamwork