Forward Deployed Engineer (Pre Sales)

We’re building OpenHands, an open-source AI platform that empowers engineering teams to accelerate development, automate workflows, and integrate intelligent coding assistance into real-world software delivery.

As a Forward-Deployed Engineer (Pre Sales), you’ll work alongside Sales to help prospective customers evaluate, adopt, and purchase OpenHands. You’ll operate as both a deeply technical practitioner and a trusted advisor, guiding prospects through technical discovery, demos, proofs of value, and architectural conversations that lead to confident buying decisions.

• Partner closely with AE & Executive leadership to support the full enterprise sales cycle—from discovery and demos to proof-of-concept design, technical deep dives, and deployment guidance.

• Lead compelling technical presentations and product demos tailored to developers, engineering leaders, and technical executives.

• Architect and deliver successful evaluations and POCs, ensuring customers can validate performance, security, and developer experience

• Gather customer feedback and collaborate with Product, Engineering, and Developer Experience teams to influence roadmap and feature prioritization.

• Create technical content (sample integrations, reference architectures, demos, tutorials) that help enterprise teams onboard more effectively.

• Represent customer needs internally and act as a voice of the field to ensure our product evolves with real-world developer workflows.

• Build strong relationships with engineering leaders, DevOps teams, and platform owners across customer organizations.

• Participate in industry events, webinars, and developer community initiatives to showcase best practices and product capabilities.

• 5+ years of years of experience in a technical pre-sales, solutions engineering, sales engineering, or similar customer-facing role at a developer-focused SaaS company.

• Proficiency in Python and/or JavaScript/TypeScript

• Experience deploying to cloud environments and running containerized workloads (Docker; Kubernetes or equivalent)

• Direct experience working with customers or technical stakeholders

• Proven ability to make technical topics accessible for non-technical stakeholders and first-time AI users

• Empathy for users learning AI-powered tools and creativity in helping them succeed

• Comfort operating autonomously in fast-moving, ambiguous environments

• Familiarity with CI/CD pipelines, Git-based workflows, and developer tooling

• Familiarity with AI dev tools (OpenHands, Claude Code, Copilot, Cursor) a plus

• Bonus: experience in field engineering, pre-sales, or developer relations

• Competitive compensation: $150,000 - $215,000 base salary, plus equity and variable comp

• Remote-first with flexible hours (core hours 12–4pm ET | 4–8pm UTC)

• Fully covered U.S. health, vision, and dental insurance

• Unmetered PTO + holidays

• Collaborate with world-class engineers, product builders, and AI researchers

• Growth path toward senior sales engineering, SE management, solutions architecture, product, or technical leadership roles

• A culture built on kindness, candor, autonomy, and learning

We’re committed to building an inclusive, supportive environment where everyone can thrive. We celebrate diversity and do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected characteristic. If you’re passionate about building great developer tools and excited about the future of AI-powered software development, we’d love to hear from you.