The Finance Manager will oversee financial planning, optimize cloud costs, collaborate with FinOps teams, and support strategic financial decision-making in cloud environments.
            Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
Overview:
We are looking for an accomplished Finance Manager to join our dynamic team. This position requires a forward-thinking professional with proven experience in public cloud environments and a strong ability to collaborate with financial operations (FinOps) teams. The ideal candidate will play a pivotal role in driving financial strategy, optimizing cloud costs, and supporting business objectives through effective partnership and analysis.
What you get to do in this role:
Qualifications
To be successful in this role you have:
Preferred Skills
FD21
For positions in this location, we offer a base pay of $135,300 - $236,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
    It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
Overview:
We are looking for an accomplished Finance Manager to join our dynamic team. This position requires a forward-thinking professional with proven experience in public cloud environments and a strong ability to collaborate with financial operations (FinOps) teams. The ideal candidate will play a pivotal role in driving financial strategy, optimizing cloud costs, and supporting business objectives through effective partnership and analysis.
What you get to do in this role:
- Oversee financial planning, budgeting, and forecasting activities, with a focus on cloud-related expenditures.
- Partner closely with the FinOps team to analyze, optimize, and report on cloud costs, usage, and savings opportunities.
- Act as a liaison between the Engineering FinOps team and Cloud Finance.
- Develop and maintain financial models to support strategic decision-making in public cloud adoption and usage.
- Provide insightful analysis of financial performance, identifying trends, risks, and opportunities related to cloud investments.
- Ensure compliance with company policies and relevant regulations governing cloud finance management.
- Support month-end and quarter-end financial close processes, specifically for cloud-related accounts.
- Prepare and present financial reports and recommendations to senior leadership.
- Collaborate with cross-functional teams (IT, procurement, operations) to align cloud strategy with organizational goals.
Qualifications
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
- Bachelor's degree in Finance, Accounting, Business, or a related field; MBA or relevant certification preferred.
- Minimum of 7 years' experience in finance management, with at least 3 years managing public cloud spend (such as AWS, Azure, or Google Cloud).
- Deep understanding of cloud financial management, including cost optimization and billing models.
- Demonstrated experience partnering with FinOps teams to drive cloud efficiency and savings.
- Strong analytical skills and proficiency in financial modeling and reporting.
- Excellent communication and interpersonal skills for effective cross-team collaboration.
- Advanced proficiency with financial software and cloud management tools.
Preferred Skills
- SAAS experience preferred, public or private company.
- Experience implementing cloud financial governance frameworks.
- Familiarity with automation and analytics tools for cloud cost optimization.
- A prior background in Product FP&A, equity research, investment banking, or similar background that understands both financial and operational metrics.
- Ability to translate complex financial data into actionable insights for both technical and non-technical stakeholders.
FD21
For positions in this location, we offer a base pay of $135,300 - $236,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
Top Skills
AI
Cloud Management Tools
Financial Software
ServiceNow Waltham, Massachusetts, USA Office





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275 Wyman Street, 2nd Floor, Waltham, MA, United States, 02451
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