Support field service teams with logistics for tech installations, including transporting equipment, assembly, inventory management, and customer interaction.
Description
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Service Management, Integration, and Transport (SMIT) is one the largest IT services program for the Navy and U.S. Marine Corps (USMC), supporting approximately 400,000 seats around the world. Under SMIT, the SMIT contractor provides enterprise services to the Marine Corps Enterprise Network (MCEN), Navy-Marine Corps Internet (NMCI), and OCONUS Navy Enterprise Network (ONE-Net) including transport, datacenter, network operations, service desk, cybersecurity, and managed Services. CDW-G supports the SMIT contractor in several of these service areas. Support our field service teams in delivering a complete end to end solution for Print Service and VTC support. You would work closely with our field service technical team to deliver a superior service to our Navy customer.
* The logistics team would move devices from a delivery location to the final installation point.
* Driving vans and box trucks up to 26' for a 300-mile radius
* Provide the unboxing and initial assembly of furniture for VTC.
* Provide the unboxing and initial power up of printers and MFD's.
* Cleanup of the area removing all packaging and debris.
* Provide for the removal of existing equipment.
* Place removed equipment in storage and/or prepare for shipment to a disposal facility.
* Inventorying and validation of asset records to track all equipment.
* Responsible for the storage, maintenance, and safe use of CDWG owned equipment at the site.
* Maintain parts inventory and distribute to field services as required.
* Perform site checks to inventory CDWG owned equipment.
* Interface with the customer and provide feedback to field service of any issues.
* Install customer replaceable maintenance parts as needed.
* Clean the covers of print equipment visited during inventory and inspection.
* Maintain site logs of all CDWG owned equipment and update logs with each visit.
* Other duties and activities as assigned. Requirements:
* Active DoD Secret Security clearance
* High school diploma
* Current driver's license
* Ability to drive moving vans, and box trucks.
* Ability to lift heavy objects.
* Ability to use transport dollies, stair climbers, hand trucks.
* Independent thinker, self-motivated, work with minimal supervision
* Willingness to comply with all current and future government requirements for base access (covid vaccination, drug tests)
* Previous experience with delivering appliances, office equipment, furniture, or similar type work.
* Maintain a professional appearance and attitude toward the customer and coworkers.
* Willingness to travel with potential overnight stays of up to five days, daily driving within a 300-mile radius (typically in rental vehicle)
* Basic understanding of Microsoft Excel, Word, and Outlook.
* We make technology work so people can do great things.
* CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Service Management, Integration, and Transport (SMIT) is one the largest IT services program for the Navy and U.S. Marine Corps (USMC), supporting approximately 400,000 seats around the world. Under SMIT, the SMIT contractor provides enterprise services to the Marine Corps Enterprise Network (MCEN), Navy-Marine Corps Internet (NMCI), and OCONUS Navy Enterprise Network (ONE-Net) including transport, datacenter, network operations, service desk, cybersecurity, and managed Services. CDW-G supports the SMIT contractor in several of these service areas. Support our field service teams in delivering a complete end to end solution for Print Service and VTC support. You would work closely with our field service technical team to deliver a superior service to our Navy customer.
* The logistics team would move devices from a delivery location to the final installation point.
* Driving vans and box trucks up to 26' for a 300-mile radius
* Provide the unboxing and initial assembly of furniture for VTC.
* Provide the unboxing and initial power up of printers and MFD's.
* Cleanup of the area removing all packaging and debris.
* Provide for the removal of existing equipment.
* Place removed equipment in storage and/or prepare for shipment to a disposal facility.
* Inventorying and validation of asset records to track all equipment.
* Responsible for the storage, maintenance, and safe use of CDWG owned equipment at the site.
* Maintain parts inventory and distribute to field services as required.
* Perform site checks to inventory CDWG owned equipment.
* Interface with the customer and provide feedback to field service of any issues.
* Install customer replaceable maintenance parts as needed.
* Clean the covers of print equipment visited during inventory and inspection.
* Maintain site logs of all CDWG owned equipment and update logs with each visit.
* Other duties and activities as assigned. Requirements:
* Active DoD Secret Security clearance
* High school diploma
* Current driver's license
* Ability to drive moving vans, and box trucks.
* Ability to lift heavy objects.
* Ability to use transport dollies, stair climbers, hand trucks.
* Independent thinker, self-motivated, work with minimal supervision
* Willingness to comply with all current and future government requirements for base access (covid vaccination, drug tests)
* Previous experience with delivering appliances, office equipment, furniture, or similar type work.
* Maintain a professional appearance and attitude toward the customer and coworkers.
* Willingness to travel with potential overnight stays of up to five days, daily driving within a 300-mile radius (typically in rental vehicle)
* Basic understanding of Microsoft Excel, Word, and Outlook.
* We make technology work so people can do great things.
* CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
Top Skills
Excel
Microsoft Outlook
Microsoft Word
Similar Jobs at CDW
Artificial Intelligence • eCommerce • Information Technology • Internet of Things • Automation
The IBM Business Development Manager supports education business growth by collaborating with sales teams, building partner relationships, and maximizing revenue opportunities.
Top Skills:
Business DevelopmentIbm SoftwareMarketingTechnical Sales
Artificial Intelligence • eCommerce • Information Technology • Internet of Things • Automation
The Business Development Manager accelerates growth in the Healthcare segment by optimizing sales opportunities and developing relationships with partners and customers.
Top Skills:
Customer Relationship ManagementData AnalysisMarketingSales
Artificial Intelligence • eCommerce • Information Technology • Internet of Things • Automation
The Customer Success Manager advocates for customers, ensuring satisfaction and value from services, managing relationships, and analyzing data for improvements.
Top Skills:
GainsightMicrosoft Office SuiteServicenow
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
