At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department OverviewCambridge Radio Frequency Systems (CRFS), a global leader in RF technology, was founded in 2007 to innovate in spectrum monitoring and geolocation. The company focuses on manufacturing and designing advanced hardware and software solutions to detect, monitor, and analyze RF signals in complex environments. This expertise has proved crucial to various sectors, including national spectrum regulators, the military, and security and intelligence services. As the spectrum becomes ever-more congested, CRFS’ mission is to continue pioneering sophisticated technologies for complex challenges in the RF spectrum domain.
CRFS was acquired by Motorola Solutions in November 2025.
Job Description
We are looking for a Field Application Engineer to join our team.
The role requires a Field Engineer with developed knowledge and significant experience of RF systems, and an understanding of networking principles. The incumbent should possess significant customer-facing experience, with the ability to make timely decisions and prioritize complex activities. Sufficient experience and knowledge is required in order to participate in customer engagements from discovery meetings through to capability delivery and support.
Duties and responsibilities
Provision of technical support to Sales staff at all stages of the sales process (pre and post-sale)
Provision of technical support directly to customers/end-users where required
Regular proactive engagement with Sales staff to support sales objectives
Ensuring Health and Safety requirements for all activities are met
Ensuring all activities are carried out in accordance with the CRFS Quality Management System
Ensuring FAE Task Plans/Technical Reports are completed accurately and in accordance with agreed sales objectives
Ensuring Customer Training materials are updated and maintained to the required standards
Ensuring Customer Training is delivered competently
Ensuring the provision of first-line customer support where required
Ensuring currency through regular engagement with CRFS technical staff
Responsible for successful technical delivery of external demonstrations, events etc.
Reporting directly to the CRFS Customer Experience Manager
Experience and Qualifications Required
Degree or similar standard technical education
Demonstrable qualifications and experience of RF systems and the RF Spectrum
Proven understanding of networking principles and tools
Proven Field Engineering experience
Proven Training Delivery Experience
Knowledge of safe working practices including risk assessment and mitigation
Personal attributes
Passionate determination to help our Sales team win business and to offer support to our partners and customers where required
Excellent interpersonal skills with the ability to work independently and as part of a team
Proactive self-starter
Flexible and responsive
Problem Solver
Excellent verbal and written communication skills
Willing and able to travel regularly both within the USA and overseas
Basic Requirements
Bachelor's Degree OR 2+ years of field engineering experience
Travel Requirements25-50%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanNo
Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
Top Skills
Motorola Solutions Somerville, Massachusetts, USA Office
450 Artisan Way, #200, Somerville, MA, United States, 02145
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