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Summary
Quartzy is seeking a Field Account Manager (E-commerce Growth, Boston Metro) to drive sales across existing software customers. Your mission is to increase order volume, expand into new product categories, and grow Quartzy’s share of wallet. This is a farming/expansion role: you’ll analyze account data, identify growth opportunities, and proactively meet with labs across Boston biotech hubs to influence scientists and procurement teams to buy more through Quartzy.T his role is based in the Boston Metro and requires regular in-person meetings across biotech hubs around the Boston area.
About You
You’re a proactive and data-driven sales professional who thrives in the field. You enjoy meeting customers face-to-face, understanding their purchasing workflows, and showing them how Quartzy makes their lives easier. You know how to spot opportunities from data and translate them into conversations that drive adoption and revenue. If you’re looking for an opportunity where you can make a direct impact, be part of a high-energy team, and help drive growth in the life sciences industry, this is the role for you.
Why Quartzy
Quartzy is the world’s #1 lab management platform. Every day, hundreds of thousands of scientists from all over the world improve the efficiency of their research by using Quartzy. Our software combines lab resource management and eCommerce, producing unique value in this large market, returning time to researchers who can focus on their next discoveries. Our customers range from wine makers, to food/ag companies, to companies working on COVID testing and therapies. We are humbled every day to serve them.
What You'll Do
- Territory Expansion: Meet with existing Quartzy customers at their labs in the Boston Metro Area to grow e-commerce adoption.
- Account Mining: Use Salesforce/Looker data to identify expansion opportunities.
- Consultative Outreach: Build trust with scientists, lab managers, and finance teams and position Quartzy as the best, most cost-effective choice.
- Cross-Sell & Upsell: Introduce labs to new product categories and promotions.
- Collaboration:
- Partner with marketing and CS on software adoption campaigns.
- Work with Pricing team to set prices based on insights gained from engaging with customers.
- Market Insights: Track buying patterns and share insights with product/ops to sharpen positioning.
What We're Looking For:
- 3+ years of life-sciences sales experience (field preferred).
- Proven track record of meeting/overachieving revenue expansion quotas.
- Strong communicator, comfortable managing a high volume of accounts in-person and virtually.
- CRM and pipeline discipline (Salesforce or equivalent).
- Based in the Boston Metro Area with ability to visit local prospects on a frequent basis
What We Offer
- Meaningful Work - Directly enable scientific discovery across biotech, pharma, and academia.
- Remote-First Flexibility - Work from almost anywhere with autonomy and accountability.
- Profitable & Growing - A stable, scaling business with clear long-term opportunity.
- Support & Benefits - Competitive benefits and flexible time off to recharge.
- Transparency & Trust - Weekly all company stand ups, monthly town halls, and anytime access to co-founders.
- Team & Culture - Smart, mission-driven colleagues who value collaboration, accountability, and high performance.
Want to learn more take a look at what people are saying about us on Glassdoor!
Does this sound like you? We'd love to hear from you. We’d love to hear from you if so.
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
