Federal Reserve Financial Services Senior Business Integration Specialist

CompanyFederal Reserve Bank of Atlanta

Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine® Solutions, Fedwire® Funds and Securities, the National Settlement Service (NSS), FedCash®, FedACH®, Check Services, and the FedNow® Service. FRFS operates as a fully integrated organization with groups dedicated to customer experience, operations, technology, product and customer/industry management, enterprise services, payments system improvement, and one focused on the ongoing growth and development of the FedNow instant payment service. Our strategy defines our future direction, seeking to offer a fully integrated product suite that provides speed, resilience, and choice in meeting the payments needs of FRFS customers across the United States. Through our Enterprise structure, we strive to meet the needs of the marketplace for new products and services with speed and agility, seek to provide a robust and unified customer experience, and work to create career growth opportunities for FRFS staff.
The FRFS Enterprise operates with a customer-first mindset, comprised of team members seeking to do the best work of their careers in pursuit of our important central bank mission.
Onsite Work Expectation: The Bank believes in flexibility to balance the demands of work and life while also recognizing the necessity of connecting and collaborating with our colleagues in person. Onsite work is an essential function of this position, and you are required to be onsite according to the schedule set by your management.

The Senior Business Integration Specialist will be responsible for leading and/or performing complex activities that entail interactions within FRFS and/or other business lines that require application and/or operational changes.  This includes leading and/or coordinating ecosystem testing activities for the FRFS Accelerate Cloud/Colo Program.

The Senior Business Integration Specialist will also lead and/or participate in FRFS or system workgroups, as well as provide expert SME input to other areas within FRFS.   

Key Responsibilities

• Lead, coordinate, plan, and execute interactions with other business lines that require changes to supporting applications impacting FRFS applications

• Apply deep understanding of cross business operations/processes when participating in complex assignments

• Lead and/or perform complex analyses, identifying application and/or operational changes to support the long-term vision of FRFS

• Document and validate business requirements, ensuring any interim steps can easily transition to longer-term solutions in the future

• Identify and coordinate updates to Guides/Policies/Procedures with other business lines, as applicable

• Execute internal communication plans, ensuring that supporting applications are fully engaged with changes needed to support FRFS implementation

• Support technology efforts, by providing expert SME input to requirements and ensure overall alignment of FRFS build with Business Partners’ application needs

• Work closely with FRFS Technical and Product teams, supporting Business Integration requirements to ensure interfaces with business partners are developed and tested successfully

• Coordinate with functional areas and other business lines to identify key risks

• Working with Technical, Product, and Program Management teams, as well as other business lines, plan and manage ongoing interface testing throughout the ecosystem from development through production implementation, including testing between FRFS core applications and other business partners’ systems, as well as between various other business partners’ systems

• Collaborate and strategize with functional areas and management to identify future product and service needs

• Prepare meeting materials, including status updates to senior leadership

• Coach, delegate, and review work of less experienced staff as well as responsible for knowledge transfer

Knowledge, Skills and Experience Required

• Bachelor’s Degree or 4 years equivalent experience preferred.

• Typically requires at least 5 years of relevant experience.

• Excellent communication skills with ability to express ideas in a clear, concise, and compelling manner, as well as ability to tailor communications for different audiences

• Experience with leading and participating in System-level workgroups

• Ability to work in a demanding environment and handle multiple competing priorities

• Detail-oriented and capable self-starter with the ability to explore innovative ways to perform tasks in an efficient and timely manner as an individual and in a team environment

• Strong analytical and problem-solving skills with demonstrated ability to quickly gather, analyze and synthesize information

• Excellent relationship management and collaboration skills, including the ability to influence and build consensus across teams

• Strong collaboration, influencing skills, and verbal and written communication skills

• Strong organizational and time management skills

• Demonstrated experience delivering successful outcomes on projects involving multiple stakeholders with differing/diverging interests

• Ability to effectively work remotely and across teams

Other Considerations

• May include remote working arrangements and some required travel, which will vary during project phases. 

• This role may require occasional weekend hours.

Full Time / Part TimeFull time

Regular / TemporaryRegular

Job Exempt (Yes / No)Yes

Job CategoryInformation Technology Family Group

Work ShiftFirst (United States of America)

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