F&I Specialist

Our core business is expanding, and we are adding to our industry-leading field sales team. The F&I Specialist role is part of our development program, built to deliver value to our dealers. Ideal candidates are highly motivated self-starters who will grow into leaders of their designated territory. After demonstrating mastery of core processes, technology, training, and communication skills, F&I Specialists are eligible for promotion, with most promoted within 18 months. Prior to promotion, the F&I Specialist is a salaried position and pays $95,000 annually.

Our F&I Specialists go through extensive training that is delivered through a dedicated Development Manager as well as with our Field Sales leadership team. Specialists receive curated training classes at our headquarters in South Florida, as well as in the field.

Our territories are divided into Zones to best serve our dealer partners. Upon promotion, associates will have the ability to relocate in Zone or throughout the US based on performance, business need and associate preference. This position would primarily cover Zone 12. Zone 12 includes Virginia, Kentucky, West Virginia, Maryland, DC, Indiana, Ohio, Pennsylvania, New York, Delaware, New Jersey, Connecticut, Rhode Island, Massachusetts, Maine, New Hampshire, Vermont, and Michigan.

Responsibilities: 

• Provide hands-on individual training to our dealer partners 

• Effectively communicating strengths and opportunities to dealership and JM&A leadership teams 

• Fostering meaningful, deep relationships with our dealer partners through the JM&A value proposition 

• Embracing a growth mindset and demonstrates accountability for self-directed professional development

Qualifications: 

• Must currently reside in Zone 12.

• 2+ years experience as a full-time primary F&I Manager; additional dealership Variable Operations experience a plus

• Willing and able to travel 100% nationwide 

• Willing to relocate anywhere in the country upon promotion 

• A passion and interest in the automotive industry

• Ability to roll up sleeves for tactical work, while understanding the impact on the big picture

Key Competencies: 

• Persistent and Resilient - you handle objections and rejections well 

• Executive Presence – exhibits comfort, curiosity, and poise when engaging with any level of leadership. 

• Communication Skills – Versatility in tailoring communication to diverse audiences with clarity and proficiency.

• Emotional Intelligence – Ability to communicate effectively verbally and non-verbally, with active listening and ability to read others

• Influence and Persuasion - Capacity to shape outcomes through non-authoritative means 

• Technical and Product Proficiency – serve as subject matter expert for our tools and products

*** We are unable to consider any applicants who are currently employed by our Manufacturer dealer partner stores or selling dealers *** 

The pay range for this position is 49,920-124,9162. Actual base pay will be determined by factors including candidate experience and qualifications, education and work location. At JM Family, we offer an extremely competitive benefits package tailored to your needs and those of your family. Beyond base pay, this position is eligible for an annual discretionary bonus as well as participation in our robust retirement plans including 401k, profit sharing, and pension. Yes, you read that right, a pension plan! We offer medical, dental and vision insurance, as well as flexible spending accounts. We also provide access to emergency backup care and family support services, supplemental life insurance, a lifestyle spending account, parental leave, and paid time off. During your interview process, our talent team can fill you in on the details of our benefits and career development opportunities.

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