The Executive Assistant/Office Manager provides high-level administrative and operational support to C-level executives, oversees office operations, and ensures a welcoming experience for staff and guests.
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.
For more information, visit arcadia.io.
Why This Role Is Important to Arcadia
This role serves as a senior operational leader providing dedicated support to select C-level executives, overseeing Arcadia’s physical office environment, and supporting our Return to Office (RTO) initiative.
The role provides high-level administrative, operational, and coordination support that enables leadership to focus on Arcadia’s most important priorities. Acting as a trusted partner, this role manages complex calendars, prepares executives for meetings, coordinates communications, and helps drive follow-through on key initiatives across the organization.
In addition to executive partnership, this role owns the day-to-day operations of Arcadia’s Boston office, ensuring that in-person work, collaboration, and leadership presence are executed smoothly, consistently, and in alignment with company expectations.
This strategic role requires strong judgment, autonomy, decision-making, and acts as a critical connector between executives, People Operations, IT, vendors, and employees. The ideal candidate thrives in a fast-moving, dynamic environment where hybrid staff flow in and out, seamlessly integrating executive support with onsite operations to create a polished, efficient, and welcoming experience for leadership, employees, and guests.
What Success Looks Like
In 3 months
- Learn executive preferences and routines; begin proactively managing select executive logistics with minimal direction
- Learn company processes, organizational structure, and communication norms
- Build strong working relationships with People Ops, IT, building management, office vendors
- Take ownership of daily office operations and onsite experience
- Understand Arcadia’s hybrid / RTO expectations and operating norms
In 6 months
- Fully manage executive calendars with anticipation of conflicts, deadlines, and shifting priorities
- Own logistics for executive travel, offsites, and visiting guests
- Build a consistent experience for remote employees visiting the office
- Negotiate improved vendor contracts or adjust service levels where needed
In 12 months
- Serve as a trusted strategic partner to executives: anticipating needs, managing communication flows
- Support long-term planning for onsite collaboration, leadership / employee experience initiatives
- Forecast and manage annual office / vendor budgets and contract renewals
What You'll Be Doing
- Provide comprehensive administrative support to Executive Leadership, including the Chief Executive Officer and Chief Financial Officer. Support includes calendar and meeting management, task tracking, deadlines, and operational follow-through
- Coordinate all executive meeting logistics, including scheduling, room bookings, agendas, IT needs, catering, and attendee communication
- Serve as the primary point of contact for employees, visitors, and vendor partners
- Ensure the office is prepared for daily operations, maintaining a clean, organized, and secure workspace
- Monitor and replenish office, technology, and workstation supplies to support hybrid or onsite teams
What You'll Bring
- 5+ years of experience as an Executive Assistant, Office Manager, or similar administrative role
- Strong organizational and multitasking skills with the ability to prioritize tasks
- Excellent written and verbal communication skills
- Experience managing complex calendars, scheduling meetings, and coordinating travel
- Professional presence, discretion, and strong customer service orientation
- Ability to work on-site and manage office operations independently
Would Love for You to Have
- Experience supporting executive leadership (CEO/CFO)
- Experience coordinating vendor relationships, contracts, and office budgets
- Knowledge of facilities coordination or administrative operations best practices
What You'll Get
- Be a part of a mission-driven company that is transforming the healthcare industry by changing the way patients receive care
- Work closely with a high-caliber leadership team driving meaningful healthcare transformation
- A flexible, remote-friendly company with personality and heart
- Employee-driven programs and initiatives for personal and professional development
- Become a member of the talented, energized, diverse and purpose-driven Arcadian Community
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Arcadia Boston, Massachusetts, USA Office
Our new corporate headquarters is located in the Seaport, a short walk from South Station. Easily accessible by public transit (MBTA, commuter rail, South Station Bus Terminal) and a short 30 minute Uber from Logan airport. A close walk to nearby coffee shops, restaurants, bars, and sights.
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