Provides executive leadership and front-desk support at a youth and family services agency. Responsibilities include triaging calls from families, connecting them with appropriate staff, supporting families in crisis, managing calendars and files, collecting and reporting data, and completing administrative tasks such as copying, faxing, and information routing.
Show your passion by empowering youth and families when joining the Wayside team!
Wayside is one of Massachusetts' most respected youth and family-serving agencies, supporting more than 6,000 youth and families annually across Central, Eastern, and Northeastern regions.
We invest in our employees' wellness with comprehensive benefits, including tuition and training reimbursement, a PTO package with 3 wellness days, 9 paid holidays, and up to 3 weeks of vacation in the first year. Enjoy a learning environment with free training, CEUs, and more, along with exceptional medical benefits, financial health supports, and career development opportunities.
Apply today and earn a $2,000.00 sign-on bonus (pro-rated for part-time)!
Executive Assistant/Front Desk
Framingham
Salary Range: $20.50 to $24.00/hour depending on experience + sign on bonus (half paid after 6 months of employment and half paid after 1 year of employment/pro-rated for part-time).
Wayside Youth & Family Support Network’s Framingham site is hiring an executive assistant/front desk full-time.
What you will do:
- Be a part of a multidisciplinary team serving youth and families from a strengths perspective and informed by principles of diversity, equity, and inclusion.
- Triage calls from families receiving services and connect them to team members who can respond to them.
- Provide support to Wayside's Executive Leadership team.
- Provide a warm, calm presence for families in crisis as you connect them with staff.
- Data collection and reporting.
- Provide administrative support, including managing and maintaining files, copying, faxing and routing of information appropriately.
- Manage the monthly calendar.
Competencies/Traits of Our Superstars:
- Talent connecting with people.
- Energetic and friendly.
- Team oriented.
- Strong communication skills –both written and verbal.
- Ability to assess and manage risk.
- Strong organization and time management skills.
- Ability to multi-task.
- An ability to connect with others and approachability.
- An ability to see what needs to be done to keep the office running and then go get it done.
Minimum Requirements:
- High School diploma or equivalent.
- Computer literate in Microsoft Office.
Preference for:
- One year of general office/secretarial experience.
- Ability to work with youth with extensive behavioral care needs.
- Experience with Electronic Medical Records and data tracking and ability to read data reports.
- Bilingual in Spanish, Portuguese, or Haitian Creole.
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