Executive Assistant (12 Month Fixed Term Contract)

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
What you get to do in this role:

• Plan and Schedule Meetings: Efficiently plan and schedule meetings, prioritisng them against complex challenges across multiple time zones, ensuring maximum participation and minimal disruption.
• Coordinate Internal Team Meetings: Organise all internal team meetings, team events, town halls and business reviews. Ensure that the correct people are included, the agenda is prepared and detailed notes are taken and distributed.
• Manage Expenses and Travel: Book all domestic and international travel arrangements in alignment with company policy. Reconcile all travel expenses in a timely manner to maintain accurate financial records.
• Work with Cross-Functional Teams: Collaborate with cross-functional teams to ensure cohesive and efficient operations within the company.
• Collaborate with Other EAs and Internal Departments: Work closely with other executive assistants and internal departments to anticipate needs and provide proactive support to the VP and leadership team.
• Manage Inbox and Communications: Oversee the VP's inbox and communications to ensure timely and appropriate responses and follow-ups, maintaining professional correspondence.
• Prepare Meeting and Event Briefings: Prepare detailed briefings for meetings and events, coordinating with relevant stakeholders to ensure all necessary information is included.
• Proactively Resolve Issues: Work proactively and independently to resolve any issues that arise, ensuring minimal disruption to the VP's workflow and operations.

Qualifications
To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• 4+ years experience supporting VP level
• Highly organised with exceptional communication skills and ability to manage a variety of high priority projects from multiple management and professional levels
• Proactive and have a desire to take on your own projects
• Professional demeanor and soft-skills
• Positive and personable can-do attitude
• Proficient in Zoom, Microsoft Office suites (Word, Excel, PowerPoint, Outlook) and Concur.
• Experience handling confidential materials

Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here .
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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