Enterprise Solutions Architect

Imagine a world where observability is... well, easy. That’s what we’re building at Dash0. We’re not just another observability company, we’re a team of passionate experts who are obsessed with making observability accessible and delightful for every developer.

We are OpenTelemetry-native, ensuring seamless interoperability within modern observability ecosystems, and our “welcome present” to the OpenTelemetry community, OTelBin, a free editing, visualization, and validation tool for OpenTelemetry collector configurations, has been extremely well received.

Our mission is to make Dash0 the best observability experience in the world, and we’re seeking driven talent to shape that journey and grow alongside us.

The Opportunity

As an Enterprise Solutions Architect, you will act as a trusted technical advisor to our enterprise customers and prospects. You’ll bridge the gap between product and customer outcomes - designing, demonstrating, and validating Dash0’s technical capabilities in real-world environments. You’ll partner with sales and product teams to deliver high-impact Proofs of Concept (POCs), guide observability architecture discussions, and ensure customers realize the full technical value of Dash0.

What You’ll Do

Technical Leadership

• Design and architect observability solutions leveraging OpenTelemetry, Kubernetes, and cloud-native technologies.

• Translate complex customer requirements into scalable, performant, and maintainable Dash0 implementations.

• Develop and execute Proofs of Concept (POCs) that highlight Dash0’s differentiated technical capabilities.

• Deliver engaging technical demos and presentations tailored to engineering and executive audiences.

• Partner with Product Management to provide technical insights that influence roadmap and feature priorities.

Customer and Field Engagement

• Collaborate closely with Enterprise Account Executives throughout the sales cycle to position Dash0 as the technical solution of choice.

• Participate in industry events, conferences, and webinars to represent Dash0 and showcase technical excellence.

• Provide architecture guidance and best practices for observability setup, telemetry data modeling, and OpenTelemetry collector design.

Internal Enablement and Thought Leadership

• Create and maintain reusable demo environments, reference architectures, and POC templates.

• Mentor peers and internal teams on Dash0’s technical ecosystem and implementation patterns.

• Contribute to technical content, including blog posts, talks, and documentation that drive community engagement and thought leadership.

Who You Are

Soft Skills

• Technical Communication: You can explain complex observability concepts clearly to both engineers and decision-makers.

• Problem Solving: You thrive on diagnosing and resolving technical challenges with creativity and precision.

• Collaboration: You work seamlessly across Sales, Product, and Engineering teams to drive results.

• Adaptability: You stay ahead of trends in observability, distributed systems, and open-source tooling.

Hard Skills

• Deep technical knowledge in Kubernetes, OpenTelemetry, observability pipelines, and distributed tracing.

• Hands-on experience with instrumentation, telemetry data ingestion, and performance optimization.

• Strong understanding of modern DevOps, SRE, and platform engineering practices.

• Familiarity with CRM tools (Salesforce, HubSpot) for collaboration and pipeline visibility.

• Data analysis and visualization using telemetry and product usage data.

• Ability to create and execute technical demos, architectures, and POCs that prove business value.

Location: US remote, business travel required

Why You’ll Love Working at Dash0

• Competitive salary & commission structure

• Equity participation

• Collaborative and supportive team culture

• Clear path for career growth and technical leadership