The Enterprise Sales Engineer translates technology into business solutions, supporting sales by understanding client needs and delivering solutions aligned with Digital Operations, focusing on DevOps and IT service management.
We seek a qualified and competitive technologist to join our team. An xMatters Enterprise Sales Engineer translates xMatters’ technology into business solutions with measurable benefits. This role will work with our field sales to engage directly with clients and prospects to frame our solution within our Digital Operations pillar, and specifically aligned with DevOps, ITOps, RunOps, DevSecOps and traditional Major Incident Management/ITSM.
We focus on key use cases that are impactful to the above “Ops” teams, SREs, and incident managers who focus on business impacting issues.
What You'll Do:
- Assist sales with discovery with clients to understand technical and process challenges in order to establish current state, next steps in maturing processes and future vision.
- Collaborate on building and delivering compelling solution demonstrations based on client requirements and best practices.
- Collaborate with sales to build and deliver business justifications to senior executives, IT Managers and client procurement.
- Leverage your knowledge of delivering applications using an automated CI/CD process to frame value-based discussions.
- Utilize your ability to articulate a technology vision aligned with Digital Transformation, DevOps, DevSecOps, and IT Operations to highlight our measurable business value.
- Deliver well scoped and managed proof of concepts that integrate across multiple tools to drive automated incident response.
What You'll Bring:
- 3+ Year(s) of Experience in SaaS solution presales with additional experience in development, devops, consulting and customer success management
- Passionate about technical solutions and working with customers
- Experience with Cloud Native and Hybrid solutions
- Experience with Javascript, or a working knowledge of common development languages to enable basic scripting
- Bachelor’s degree in IT/Computer Science or similar certification/knowledge in a closely related field
- Experience or exposure to DevOps teams, tools, and culture
- Continuous Integration/Continuous Delivery (CI/CD)
- Configuration Management
- Monitoring/management solutions
- ITSM (helpdesk) solutions
- Excellent communication skills, written and verbal
- Demonstrated history as a public technical or company advocate through roundtable discussions, webinars, blogs or other articles
- Strong ability to engage with clients and build relationships
- Team player, with strong self-starter attitude
- Ability to handle objections and educate prospects in a consultative manner
- Travel up to 30%
The reasonably estimated salary for this role at Everbridge ranges from $139,000 - $156,000 and may also include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Everbridge offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, disability income benefits, life and AD&D insurance, a 401(k) plan and match, paid time off, and fitness reimbursements.
Fair Chance Statement US & Canada
We are committed to providing equal employment opportunities in compliance with all applicable Federal, Provincial/State and Local laws, including the California Fair Chance Act and any local County Fair Chance Ordinance (or local equivalent). Pursuant to these and other relevant regulations, we consider qualified applicants with criminal histories in a manner consistent with the law.
For roles subject to background checks, the following material job duties may be affected by an applicant’s criminal history:
- Access to sensitive or confidential information, such as financial records, proprietary data, or client information.
- Management of cash, company funds, or other valuable assets.
- Work in environments requiring heightened security measures.
- Compliance with contractual or regulatory requirements specific to the position.
We evaluate each applicant's criminal history individually, considering its nature, timing, and relevance to the specific job duties, while maintaining our commitment to fair hiring practices and promoting workplace equity.
About Everbridge
Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today’s unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry’s most comprehensive risk data to Keep People Safe and Organizations Running™. For more information, visit www.everbridge.com, read the company blog, and follow on Twitter. Everbridge… Empowering Resilience
Everbridge is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, creed, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
Top Skills
Ci/Cd
Cloud Native
Configuration Management
DevOps
Devsecops
Hybrid Solutions
Itops
Itsm
JavaScript
SaaS
Everbridge Burlington, Massachusetts, USA Office
25 Corporate Dr., Burlington, MA, United States, 01803
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