Enterprise Risk Support Specialist

Be part of a team that's committed to making a difference. We believe in our work and our customers.

Position Location

Remote Type

Office Location (if not fully remote):

Job Description

• Madison, WI preferred (hybrid, 2 days in office)

• Remote

What You’ll Do:

• Provide Enterprise Risk Team Support: You'll receive and log loan package requests from investors and mortgage insurance partners, ensuring all documentation is complete and organized. You'll also submit audit requests electronically, follow up on missing documents, and meet all deadlines for file requests.

• Assist with Mortgage Investigations: You will handle expedited re-verification requests for our Mortgage Investigation and Quality Control teams, and communicate potential repurchase demands to the Risk Management team.

• Offer Administrative and Operational Support: You'll provide essential administrative support to the Risk Management Department, including preparing reports, taking meeting notes for the Operational Risk Team, and updating operational incidents.

• Manage Loan and Asset Documentation: This includes reviewing and updating pay histories for Challenged Inventory Loans and assisting the Strategic Asset Management team with conditions for scratch and dent sales.

What we are looking for:

• 1+ year related experience.

• Demonstrated experience working in a fast-paced and changing environment.

• Demonstrated experience with attention to detail, time management, and written and oral communication.

• Demonstrated experience working in a team atmosphere.

• Madison, WI preferred (hybrid, 2 days in office)

• Remote

Fairway Home Mortgage, founded in 1996, is a nationwide leader in the mortgage industry. Customer service is at the heart of everything we do. We deliver personalized loan solutions with some of the fastest turn times in the industry. Our mission is to act as trusted advisors, guiding clients through every step of the mortgage process to exceed expectations and ensure satisfaction.

Our culture promotes innovation, growth, and collaboration, offering exciting career paths and professional development. Whether you're starting out or advancing your career, Fairway is a place where your skills and ambitions can thrive.

To view your rights as an employee in the United States, you may select the following link:   mandatoryview.com

Current Employees: Head to the Fairway Careers Hub in Workday for internal job openings.

We post some job openings internally for our employees and others externally for the general public. If you cannot find the perfect role right now, do not hesitate to contact the Careers Team at [email protected]. We can answer any questions and keep you updated on future opportunities.

Important Notice to Job Seekers! We’ve been made aware of fraudulent messages falsely claiming to be from Fairway recruiters, including links to assessments. These are not legitimate and are not affiliated with Fairway Independent Mortgage Corporation. We’re working with our Information Security team to address this issue. Thank you for your vigilance and continued interest in joining Fairway! All official communication will come from verified Fairway email addresses or our official LinkedIn page. If you receive a suspicious message, please do not click any links and notify us.