The Account Partner for Veeva Quality Cloud is responsible for developing relationships and overseeing the sales cycle for quality solutions within global accounts.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Account Partner - Veeva Quality Cloud is responsible for identifying, qualifying, and expanding opportunities within assigned global accounts for Veeva Quality Cloud. The Account Partner’s main role is to develop relationships with stakeholders in the business and IT, understand the key business objectives and pain points, and work in a consultative way to become a trusted advisor to help address their needs with a specific focus on Quality solutions.
The Account Partner - Veeva Quality Cloud oversees the full sales cycle from opportunity identification to closing deals and is responsible for ensuring customer success throughout the process. The Account Partner - Veeva Quality Cloud is the sales specialist for Veeva Quality Cloud collaborating closely with a dedicated Account Team that includes Leadership, Marketing, Strategy, Product, Business and Solution Consulting to develop a uniquely differentiated value proposition for each sales campaign for greenfield and expansion opportunities.
To ensure success in the role, Product Experts, Solutions Consultants, and Industry Market Owners will be part of your Selling team.
Veeva Quality Cloud
Veeva Quality Cloud accelerates the development and manufacturing of high quality products to a greater number of patients. The cloud platform unifies applications, processes, and partners across content management, training, Quality Management System (QMS) and QC lab solutions (LIMS).
Work Location Requirements
This role requires a fully functional home office in the upper Midwest region of the United States with easy access to a major airport. Office space is available at one of our locations under our work anywhere guidelines.
Travel Expectations
As an Account Partner, you will be expected to travel approximately 40%. This includes but is not limited to customer meetings, conferences, kickoff, team meetings, trainings, etc.
What You'll Do
- Serve as the single point of accountability for the Veeva team while leveraging Veeva resources to serve the account globally
- Ensure that every resource serving an account has clarity on the long-term account
- Plan and implement regular communications globally
- Cultivate Veeva relationships that provide direct access to key decision makers across drug development and IT
Requirements
- Minimum of 8 years combined experience across sales, account management and/or consulting services
- Minimum of 5 years of experience focused on account management serving global Life Sciences customers or a related industry
- Expertise in one or more of the following drug technologies: Clinical, Regulatory or Drug Safety
- Proven track record of cultivating C-suite relationships across multiple business functions
- Strong negotiation skills with demonstrated ability to close large, multimillion dollar contracts
- Ability to articulate complex value propositions to C-level customers
- Ability to travel as needed to spend time onsite with the Customer – travel will vary depending on candidate location
Interviewing with Veeva
- Follow the application process and submit your resume.
- Within 3 days, you will receive a link to a personality assessment administered by a third party.
- Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
- If moving to the interview stage, the process is as follows:
- A conversation with the hiring manager
- A practical case exercise
- A final conversation with our group's Senior Leader.
- Once all interviews are complete, the manager will be in touch with a final decision.
We value your time and believe in a transparent hiring process. Here is the process you can expect.
Perks & Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Compensation
- Base pay: $80,000 - $300,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
#LI-Remote#LI-MidSenior
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].
Veeva Boston, Massachusetts, USA Office
Our main office is located in downtown Boston and is within walking distance to great restaurants and cafes. Few minute walk to three T Stations.
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