Enterprise Account Manager

Job Category

Modernize Home Services is seeking a strategic, driven, and confident Account Manager to support our fastest-growing market team. This high-impact role requires building strong relationships with top industry influencers and C-level executives, consulting on digital marketing and lead generation strategies, and delivering data-driven insights to maximize client ROI. You’ll partner cross-functionally to optimize services for a select portfolio, providing expert guidance and reporting to drive measurable outcomes. 
 
We're looking for someone who thrives in a dynamic, competitive environment and is passionate about growth, innovation, and customer success. This is a strong opportunity for a motivated professional to help shape the future of account management at Modernize — with the potential to grow into broader leadership responsibilities as the business scales. 

Responsibilities

Program management and optimization

• Partner with our clients to gain a deep understanding of their objectives, approach, results and challenges. 
• Create and execute strategic account plans that drive client satisfaction, retention, and maximize the lifetime value of the partnership. 
• Lead high-impact meetings with Directors and C-suite executives to present consultative solutions, demonstrate ROI, and drive commitment.
• Network within our account base to provide key recommendations, testimonials, and case studies to internal/external stakeholders.
• Collaborate with marketing, sales, product, and engineering to ensure clients receive the highest standards of service across the organization.

Solutions consultant and business results driver

• Demonstrate expertise in our solutions and operational processes. 
  
• Spearhead the development of compelling proposals and present strategic opportunities to senior executives.
• Develop data-backed recommendations that challenge conventional thinking and drive measurable results.
• Translate client needs and market dynamics into actionable strategies that expand revenue and deepen relationships.
• Proactively share industry insights and trends to position yourself as a trusted advisor.

Data-driven account leadership 

• Analyze account performance data to identify risks, trends, and growth opportunities.
• Translate data into clear, actionable insights that drive measurable changes in client strategy and outcomes.
• Confidently present data-backed recommendations to senior executives, securing buy-in for optimization and expansion opportunities.
• Use reporting tools (Excel, Salesforce, internal dashboards) to track key metrics and proactively adjust strategies to hit or exceed targets.
• Deliver performance reports that not only summarize results but also outline forward-looking actions to improve ROI and long-term success. 

Team player and culture fit:

• Integrate with the Account Management team and Modernize organization at large. 
  
• Embrace our core values work positively across departments. 

Requirements

• 5+ years of consultative account management or account executive experience with mid-market or enterprise clients.
• Proven track record of driving measurable results, hitting targets, and delivering growth.
• Strong data analytics and interpretation skills, with the ability to use data to drive client strategies and business change.
• Advanced Excel and Salesforce skills. 
• Bachelor's degree in business or related field.
• Experience in lead generation / digital demand generation marketing a strong plus. 
• Experience presenting and delivering strategic proposals to C-suite executives.
• Competitive, self-motivated, and thrives in high-performance environments.
• Startup or fast-growth company experience preferred.