The role involves managing the full sales cycle, acquiring high-value customers, and collaborating cross-functionally to enhance product adoption and revenue metrics.
Appcues is on a mission to become the market leader in customer experience for technology companies. Our platform enables teams to design and deliver personalized in-app experiences that drive product adoption, engagement, and retention — without relying on engineering. We help companies turn their user experience into a growth engine.
We’re growing our sales team with experienced, outcome-driven Enterprise Account Executives. This role may be leveled as Enterprise AE or Senior Enterprise AE, depending on experience. This role is ideal for someone who thrives in strategic sales, is confident working across cross-functional buying teams, and wants to directly influence the success of our go-to-market motion. You’ll be responsible for acquiring and expanding high-value customers, focusing on business outcomes like onboarding, retention, and NRR.
What you'll do
- Own the full sales cycle — from outbound prospecting to closing complex deals with enterprise buyers
- Run structured, multi-threaded sales motions involving product, CS, growth, IT, and procurement stakeholders
- Lead value-based discovery and demos that connect Appcues to key outcomes like user adoption and revenue expansion
- Build strong business cases and champion alignment to support executive buy-in and budget decisions
- Collaborate cross-functionally with Product, RevOps, and CS to ensure seamless handoffs and long-term customer value
- Contribute to GTM learning by sharing insights that shape messaging, positioning, and process improvements
About you
- You bring 4+ years of SaaS closing experience, including at least 2 years in a strategic or enterprise role
- You’re confident managing 5–6 figure deal cycles with complex buying committees
- You’re comfortable selling to post-sale teams (CS, Growth, Ops) and tying value to NRR metrics
- You’re proactive, curious, and energized by helping buyers navigate complexity
- Familiarity with tools like Aligned, Salesforce, Gong, Outreach
- You thrive in fast-moving, high-ownership environments and want to shape the sales motion as we scale
- You lead with empathy and curiosity — and take pride in delivering a first-class buyer experience
- Experience with product adoption, onboarding, or user engagement platforms
- Ability to lead technical proof-of-concepts or coordinate with implementation stakeholders
Bonus Points
Top Skills
Aligned
Gong
Outreach
Salesforce
Appcues Boston, Massachusetts, USA Office
177 Huntington Ave Ste 1703, PMB 94414, Boston, Massachusetts , United States, 02115
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