Enterprise Account Executive

What You'll Do

• Close and renew business for Olo’s enterprise customers and prospects
• Drive collaboration for the account team throughout the Olo sales process, including but not limited to the following sales activities: executing on outbound campaigns for generating pipeline, setting and running customer meetings including related preparation, delivery of follow up material, addressing competitive thread, commercial negotiations, etc, in order to ultimate drive a successful sales campaign
• Quarterback the account team to build strategic account plans that uncover revenue opportunities, identifies key stakeholders, and maintains a vision for Olo’s top accounts
• Build & maintain champions within your book of business to Develop and cultivate relationships throughout organizations of target restaurants and their partners deepen Olo’s presence within the account
• Find a great solution for each client using an understanding of their business, financial skills, sales process, and creativity.
• Collaborate with customer experience team post sale to guarantee a successful program launch and continue to ensure value is delivered to the client just as they expected.

What We'll Expect From You

• 7+ years of experience, including 3+ years in an Enterprise sales role, preferably selling in the hospitality/restaurant industry, a B2B SaaS/software, or a payment solution.
• Even though you're awesome, you still know how (and aren't too self-important) to pick up the phone and connect with a person you don't know.
• You’re a great collaborator, able to communicate with multiple internal departments about client feedback and plans, and work cross-functionally to solve problems.
• You can manage processes and communication across multiple teams, and have a commitment to supporting your colleagues.
• You are scrappy and thrifty; you get the job done. 
• You know how to navigate complex orgs- internally and externally with customers. 
• You understand how to balance hunting new business while managing renewal cycles and upsells. 
• You are comfortable working on many deals/projects at once.
• You're client-focused, motivated, and have prior results to prove it.
• You are comfortably geeky- you're good at demonstrating some pretty advanced stuff, and proficient in PowerPoint, Excel (can maintain complex spreadsheets), CRM, and data analytics tools.
• You have experience deciphering legal contracts and navigating contract negotiations.


Demonstrated experience in:
• Pipeline Generation: You work with an ecosystem (marketing, partners, SDRs) to generate a pipeline and cover the pipeline gap on your own.
• Territory & Account Planning: You use a thorough and strategic plan for your territory that allows you to identify and prioritize for sales campaigns against your whitespace.
• Qualification: You conduct excellent discovery and adopt a structure to determine whether to continue the sales conversation.
• Champion Building: You demonstrate an ability to identify, build, and manage key stakeholders throughout the process.
• Sales Process & Execution: You adopt a standard sales process or methodology, clearly articulating the specific actions that each role is responsible for within the process.
• Preparation & Presentation: you arrive for each key conversation with an agenda and set questions, and follow up with thoughtful discussion points and next steps
• Industry & Product Knowledge: You have experience selling platform-based products