Enterprise Account Executive

Company Overview:

AI platform on a mission to unleash business artificial general intelligence (AGI), starting with customer service. Founded in July 2023 by executives from HubSpot, Google and Stripe, Maven builds conversational AI agents capable of delivering accurate, autonomous support that delights customers at scale.

Our platform unifies fragmented systems, integrates knowledge and personalization sources, and enables intelligent actions - all without costly system changes. We’re laying the foundation for a future where our technology handles complex tasks, allowing people to focus on what they do best: creative problem-solving, relationship building, and delivering exceptional customer experiences.

We’ve started by reimagining the enterprise customer experience with a support use case. We believe that today’s support experience is broken: slow and painful for customers, and expensive and human capital intensive for companies.

We are building Maven to deliver better, cheaper support, for both end users and agents. With recent advancements in Generative AI, it is now possible to deliver delightful customer experiences at a fraction of today’s cost.

Team:

Maven has assembled a world-class team from Google, Meta, Amazon, and Stripe, and is supported by executives & Advisors from OpenAI, Google, HubSpot, and Stripe.

Position Overview:

As a member of our growing Enterprise sales team, you will be instrumental in generating pipeline and landing and expanding business with large enterprise customers. You set ambitious personal goals and hold yourself accountable to a consistent and repeatable process to achieve them. You are a big-picture thinker who can enable our customers to move quickly by guiding them through a value based sales approach. 

What You’ll Do:

• Drive Enterprise Sales: Identify, engage, and close new business opportunities with large enterprise clients, focusing on building long-term strategic relationships.
• Account Management & Expansion: Manage and expand relationships within key accounts, identifying growth opportunities and deepening engagement across customer organizations.
• Value-Based Selling: Use a consultative, solution-oriented approach to guide clients through complex sales cycles, demonstrating the value of MavenAGI’s offerings to meet their business objectives.
• Collaborate Cross-Functionally: Work closely with Product, Customer Success, and Marketing teams to align on customer needs and ensure seamless implementation and support.
• Market Research & Strategy: Stay informed on industry trends and competitive landscape to develop targeted sales strategies and adapt to changing customer demands.
• Pipeline & Forecast Management: Maintain a robust pipeline, accurately forecast sales activity, and regularly report on progress against revenue targets.
• Represent MavenAGI: Serve as a brand ambassador, representing MavenAGI at industry events, conferences, and meetings to promote our mission and drive market awareness.
• Meet and Exceed Targets: Consistently achieve or exceed quarterly and annual sales goals through disciplined execution and a relentless focus on customer success.

Who You Are:

• Experience: 5+ years in enterprise sales, with a proven record of closing deals and exceeding targets within large organizations.
• Strategic Selling Skills: Demonstrated ability to engage and sell to C-suite and senior-level executives, particularly within Fortune 1000 companies.
• Market Knowledge: Deep understanding of the Customer Experience, Customer Support, or SaaS markets, with experience selling high-value solutions in these spaces.
• Account Management: Skilled at both new customer acquisition and account expansion, with a balance of hunter and farmer mindsets.
• Solution-Oriented: Expertise in consultative and value-based selling, with the ability to clearly communicate how solutions address customer needs and drive business value.
• Business Acumen: Strong financial, technical, and business insights to navigate complex sales cycles and tailor solutions for customer success.
• Collaboration Skills: Experience working cross-functionally with product, customer success, and marketing teams to ensure customer satisfaction and drive adoption.
• Attributes: High energy, entrepreneurial mindset, disciplined execution, and a passion for building customer-centric relationships.
• Education: Bachelor’s degree in Business or a related field; MBA is a plus.

What We Offer:

• High Impact in cutting-Edge field: Be at the vanguard of AI innovation.
• Compensation Package: Competitive salary, comprehensive benefits, and meaningful equity stakes.
• Inclusive Culture: A diverse and welcoming work environment where everyone’s voice is heard.

What unites us is our Values and the passion we share to live by them:

• Do right for our customers
• We are data-driven
• Be entrepreneurial
• Strive to be better, together

MavenAGI is an equal opportunity employer that values diversity and is committed to fostering an environment where everyone feels included.

Join us in changing the face of enterprise customer support.