Nokia of America Corporation, Engineering Support (Multiple Positions), Sunnyvale, CA.
ResponsibilitiesAnalyze, troubleshoot, and evaluate Nokia network systems;
Provide software and hardware support to Nokia engineers, including ensuring appropriate software and hardware for technical engineering equipment;
Troubleshoot and provide time-sensitive support regarding network and IT problems for Nokia’s Executive Briefing Center and executive-level users;
Manage the internal service desk;
Work with other internal departments to ensure collaboration and resolution of network and IT issues; and
Communicate technical issues appropriately to both technical and non-technical audiences. #LI-DNI
Telecommuting from a location within commuting distance of Sunnyvale, CA may be permitted up to 1 day per week or 20%.
Qualifications
Must have a Bachelor’s degree in Computer Science, Computer Information Systems, or a related field, and 6 years of related work experience. In lieu of a Bachelor’s degree in Computer Science, Computer Information Systems, or a related field, the employer will accept an additional 2 years of related work experience.
Must have 6 years of experience providing high-touch network and IT support to executive-level personnel;
Must have 6 years of experience supporting and communicating with executive audiences regarding IT issues;
Must have 5 years of experience creating and maintaining network user instructions or manuals;
Must have 5 years of experience supporting, operating, and troubleshooting network and IT issues; and
Must have 5 years of experience configuring, managing, and troubleshooting Windows and Mac OS.
Telecommuting from a location within commuting distance of Sunnyvale, CA may be permitted up to 1 day per week or 20%.
International travel required up to 10%.
Domestic travel required up to 10%.
Employer will accept any suitable combination of education, training or experience.
TO APPLY: Email CV to [email protected] with Job Code CA26-2507273 in subject line.
If offered employment, must have legal right to work in the U.S. EOE. Nokia of America Corporation offers a comprehensive compensation and benefits package: https://www.nokia.com/careers/our-locations/united-states/
About Us
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.
- Corporate Retirement Savings Plan
- Health and dental benefits
- Short-term disability, and long-term disability
- Life insurance, and AD&D – Company paid 2x base pay
- Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
- Paid time off for holidays and Vacation
- Employee Stock Purchase Plan
- Tuition Assistance Plan
- Adoption assistance
- Employee Assistance Program/Work Life Resource Program
Top Skills
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