Engineering Manager, Web Feature Adoption & Utilization

Role Description

At Dropbox, we believe in simplifying the way people work together. We provide a range of innovative cloud and artificial intelligence based solutions to empower individuals and businesses to share, access, collaborate and search across documents and workflows seamlessly. Engineering Managers are pivotal in shaping our mission of building a more enlightened way of working where everyone can unleash their creative potential without constraints.

As an Engineering Manager, you’ll thrive in our team if you love chasing impact, working through ambiguity, and developing a culture of innovation. In this role, you’ll lead a team of 5-10 engineers, leveraging your robust managerial toolbox to drive direct business and customer impact independently. You’ll work closely with your direct reports, cross-functional partners, and other teams to build the future of Dropbox. Our team culture rewards a bias for action, engineering partnership in defining our strategy, and efficient operational excellence. The ideal candidate will possess strong leadership skills, technical expertise, and a passion for driving results in a collaborative, virtual-first environment.

This Web Feature Adoption & Utilization Engineering Manager role is an exciting opportunity to lead a high-impact team responsible for core Dropbox experiences—owning critical functionalities like browsing, navigation, uploading, and content creation on dropbox.com, features used daily by millions of customers worldwide. As a central partner for multiple internal teams, you'll set clear strategic goals, manage team execution, and foster a collaborative, innovative culture focused on growth and operational excellence. You'll engage deeply with stakeholders across product, engineering, and senior leadership to drive alignment, prioritize effectively among diverse demands, and ensure your team consistently delivers high-quality experiences. This role positions you at the heart of Dropbox's ongoing focus on enhancing product quality and customer experience, making your contributions instrumental to the continued success and evolution of the platform.

Our Engineering Career Framework is viewable by anyone outside the company and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more here.

Responsibilities

• Manage critical functionality for the Dropbox.com website, used by millions of users
• Balance multiple priorities and efforts from different shareholders, to safeguard the quality of code, and the customer experience
• Drive results by identifying impactful opportunities and ensuring long-term growth and customer impact.
• Inspire your team with a clear direction, fostering an environment where innovation flourishes and bold ideas are encouraged.
• Foster talent development by supporting personal growth, career advancement, and diverse hiring practices.
• Cultivate a collaborative and inclusive culture, championing team members and upholding our company values.
• Ensure software and architecture excellence through quality feedback, risk mitigation, and alignment with technical strategy and business goals.

Many teams at Dropbox run Services with on-call rotations, which entails being available for calls during both core and non-core business hours. If a team has an on-call rotation, all engineers on the team are expected to participate in the rotation as part of their employment. Applicants are encouraged to ask for more details of the rotations to which the applicant is applying.

Requirements

• Ability to effectively triage team-specific and cross-functional requests to safeguard priorities and maintain workflow continuity.
• Balancing near-term projects with longer-term investments
• Strong stakeholder management skills with the ability to prioritize projects effectively
• Minimum of 10 years of industry software engineering experience, including 3+ years of experience managing engineering teams as an Engineering Manager
• BS, MS, or PhD in Computer Science or a related technical field involving coding (e.g., physics or mathematics) or equivalent technical experience

Preferred Qualifications

• Experience building and maintaining mission critical, scalable systems
• Experience developing and supporting highly reliable web scale systems

Compensation