As an Engineering Manager, you will lead and mentor a team to develop a secure payments platform, collaborate on product roadmaps, and ensure software quality while participating in on-call rotations.
Why TrueML?
TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances. TrueML’s approach uses machine learning to engage each customer digitally and adjust strategies in real time in response to their interactions.
The TrueML team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology to serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring toward ensuring nobody gets locked out of the financial system.
Summary/Responsibilities:
The Consumer Payment Portal team's mission is to create intelligent solutions for customers to easily pay down financial obligations. As an Engineering Manager, you'll lead and technically guide a team of engineers focused on developing and extending our payments platform infrastructure for safe, secure, and consistent financial transactions. You'll collaborate with payment processing partners to identify new workflows, offering consumers more options like alternative payment methods or flexible scheduling. This role also involves working closely with UX, Design, and Experimentation teams to build a seamless front-end web experience, enabling easy payments and account management. The Engineering Manager defines and executes the product roadmap, mentors the team, and participates in a 24/7 on-call rotation.
Benefits & Perks
- Everything you need to work remotely
- Unlimited PTO
- Medical/dental/vision insurance
- 401k through Charles Schwab
- Flexible Spending Account, Limited FSA, and Health Savings Account- with an eligible health care package.
- Company-paid short-term and long-term disability plus basic life insurance.
- Family-friendly maternity and paternity leave
- Employee assistance program (EAP) via Claremont. Get free short-term counseling for mental health, free + discounted legal consultations, free financial consultations, access to work/life consultants, and more!
- PerkSpot discount program. PerkSpot offers exclusive discounts to 900+ merchants nationwide, and has exclusive discounts up to 60% on hotels worldwide.
- Paid time off to do volunteer work in your community.
- Access to the Wellness Coach app for you and 5 family members
Essential Duties and Responsibilities:
- Lead and manage a team of engineers to deliver high-quality software products.
- Work closely with product managers, designers, and other stakeholders to define and execute on the product roadmap.
- Mentor and develop team members.
- Conduct regular 1:1s with team members to provide feedback, coaching, and development opportunities.
- Drive progress based on individual strengths and weaknesses.
- Lead with empathy and foster a positive and supportive team environment.
- Responsible for recruiting, leading, developing, and growing the engineering team.
- Work with the team to identify and solve technical challenges.
- Ensure that the team is following best practices for software development.
- Keep up-to-date on the latest technology trends.
- Work with other Engineering Managers to ensure that the team is well-coordinated and aligned with the overall company goals.
- Participate in the 24/7 on-call rotation, providing timely response and resolution to production issues.
Qualifications:
- Bachelor’s degree in Computer Science or related field or equivalent work experience
- 5+ years of experience in software engineering.
- 2+ years of experience managing others.
- Strong technical skills and experience in one or more programming languages.
- Experience working with Agile development methodologies.
- Excellent communication, interpersonal, and leadership skills.
- Passionate about building high-quality software products.
- Ability to work independently and as part of a team.
We are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you’re looking for an opportunity to do impactful work, join TrueML and make a difference.
Our Dedication to Diversity & Inclusion
TrueML and TrueAccord are equal opportunity employers. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
For California Applicants: we collect personal information for employment purposes. We do not sell personal information. Most of the information we have is provided to us by you and/or collected as part of the employment process. For more details on how we use, share, and delete personal information see our Privacy Policy.
Top Skills
Agile Development Methodologies
Programming Languages
Similar Jobs at TrueML
Fintech • Machine Learning • Social Impact • Software • Financial Services
The HR Business Partner will shape workplace culture, manage employee relations, guide leadership development, and optimize HR operations to support business goals.
Top Skills:
ConfluenceGoogle SuiteJIRAOktaRippling
Fintech • Machine Learning • Social Impact • Software • Financial Services
The Director of Data at TrueML leads the data strategy, overseeing Data Engineering and Science teams while enhancing the data infrastructure and ML capabilities.
Top Skills:
AWSAzureEltETLGCPMachine Learning
Fintech • Machine Learning • Social Impact • Software • Financial Services
As a Staff Engineer, you will architect and develop software components, lead technical strategy, mentor engineers, and address complex technical challenges.
Top Skills:
AWSDockerGoKubernetesPython
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
