First, what is low-code? Low-code is a visual approach to software development that enables you to abstract and automate every step of the application lifecycle. Gartner predicts that “by 2024, low-code application development will be responsible for more than 65% of application development activity.”

Mendix, the global leader in enterprise low-code, is fundamentally reinventing the way applications are built. The Mendix platform was created to promote collaboration between Business & IT teams so that an entire organization can participate in the application development process. With Mendix, thousands of forward-thinking companies around the world like Ford Auto, Zurich Insurance, Freshfields, and Red Bull, can unleash their best ideas quickly. 

Mendix is repeatedly ranked a Leader in analyst reports from Gartner and Forrester. In the 2021 Gartner® Magic Quadrant for Multiexperience Development Platforms, Mendix placed at the very top of the Leaders quadrant. 

Siemens is a Top 10 Global Software Company and a leader on Fast Company’s Most Innovative Companies in the World! With the acquisition of Mendix in 2018, Siemens Digital Industries Software is driving transformation to enhance the digital enterprise where engineering, manufacturing and electronics meet the future of innovation. Mendix employees have the opportunity to work in a hyper-growth environment with the support of Siemens’ unbeatable legacy and resources. 

We're investing to accelerate our momentum and extend our market leadership and we're looking to grow our Global Support team with a newly created additional Support Engineer for the Americas. If you constantly strive for excellence, are passionate about innovation, and want to work with a collaborative, energetic team - then Mendix is for you. We value hard work, accountability, and results. Above all else, we believe in a culture of growth, respect, and fun and are looking for team members that share similar motivations.

You’ll help our customers drive digital innovation by:

• Providing first-line and second-line support to our customers and implementation partners from all over the world.
• Working closely with second and third line support: our DevOps, CloudOps, R&D and Expert Services teams.
• Working with state of the art, cloud technologies like: AWS, Azure, Cloud Foundry.

You’re the innovator we need if you have:

• High-energy and professionalism and you love to engage with the customer to solve any challenges they might face
• A Bachelor or Master in information systems, engineering, computer science, or equivalent
• Over 7 years of relevant working experience in customer support in a technical environment
• Excellent communicative skills, both written and verbally
• Passion for technology and have strong problem solving and analytical skills
• Strong organization skills, are flexible and can keep an overview of all your tasks
• Experience in JavaScript, XPath, CSS, HTML, OQL, and relational databases (e.g. Oracle, PostgreSQL, MSSQL)
• Experience in cloud deployment and infrastructure services (AWS, Azure, Cloud Foundry is a pre)
• An understanding of cloud architecture/deployment and infrastructure services like web servers, load balancing, SSL/TLS/X509, VPN and setting up these services in a reliable, scalable and secure way

#LI-CW1

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

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California residents have the right to receive additional notices about their personal information. To learn more, click here.

#LI-Remote #LI-Hybrid #LI-Onsite

Mendix has been recognized as a Best Cloud Computing Company to Work For by Forbes. With offices in 16+ countries including headquarters in Rotterdam and Boston, Mendix provides an international playground to truly impact the world through low-code. 

While each employee brings their own unique cultures and personalities to the workplace, we collectively live by our Mendix Blue Guiding Principles: 

· We put the customer first - Without our customers, we have no business. So, if you act in the best interest of our customers, always…you belong here.

· We think big- We work to have a meaningful, lasting impact on the world. So, if you aim high and think long term…you belong here.

· We innovate- We want to be what happens next. So, if you ask “what if?” and work to find a way or make one…you belong here.

· We nurture talent- We look, not just at the sum of what an individual has done, but at the potential of who they can be. So, if you’re up for learning from your failures…you belong here.

· We hear every voice- Inflated egos don’t last here, humility does. So, if you share credit and ensure that the best ideas win – regardless of who they come from…you belong here.

· We own it - If something needs doing, we do it. So, if you focus on the outcome, and take initiative to get it done…you belong here.

· We have fun- We use laughter as a common language. We can ask for help and we’re happy to give it. So, if you find joy and purpose in what you do…you belong here.