Staff Database Reliability Engineer (Hybrid) at Vestmark, Inc.

| Greater Boston Area
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Help us pioneer our exciting new Application Performance Management (APM) offering. This role is critical to Vestmark’s future strategic growth plans. The ideal Database Reliability Engineer will bring unrelenting positivity, eagerness for professional growth, and a strong desire to have a major impact by engaging with key decision makers on a regular basis to guide future product and technology decisions.

The Team:

The Support Maintenance team is responsible for helping maintain VestmarkONE applications for all of Vestmark’s production clients. The team proactively monitors client environments for signs of performance degradation or areas for possible improvement. We work together to resolve complex configuration issues.

Job Description:

You will be Vestmark’s primary Database Performance and Reliability Expert and will use that knowledge to help grow our capabilities now and in the future.

You will be entrusted with driving observability and best practices adoption across multiple functional disciplines within Vestmark. Your recommendations will guide product development and implementation practices as well as influence support strategy across several different critical teams.

To do this, you’ll focus on the database monitoring, maintenance, and operational support powering Vestmark's many Enterprise-Level client-facing applications. Your product improvement and workflow recommendations will further enhance the scalability of our service offerings.

Responsibilities:

  • Be a thought leader within Vestmark and evangelize the important of observability and best practices
  • Provide guidance and mentorship to various support personnel to assist in building out Vestmark’s new APM program
  • Optimize new and existing database deployments for cost and performance
  • Perform triage and troubleshooting of urgent application performance escalations related to database performance
  • Develop or recommend enhanced observability toolset to help detect performance bottlenecks and prevent issues before they happen
  • Execute, standardize, and automate database maintenance activities including re-indexing, deployment of new indexes, and statistic updates on as-needed basis
  • Provide strong post-incident analysis of issues with recommendations to prevent future occurrences
  • Participate as the Database Subject Matter Expert in Vestmark’s APM trend review sessions targeting our largest customers
  • Engage and guide our Engineering and Products teams to help drive application improvements
  • Follow SDLC best practices when developing and testing configuration changes

Required Experience and Skills:

  • BS degree in Computer Science or equivalent
  • Familiarity with Solarwinds or equivalent
  • Strong understanding of RDBMS and database architecture
  • Eye for detail and exceptional troubleshooting skills
  • Excellent documentation and communication skills
  • Ability to work effectively with multiple different groups of varying technical skill
  • Ability to handle problem situations quickly, inventively, and resourcefully

Preferable skills:

  • Experience support enterprise level clients in OLTP environments
  • Experience supporting SQL Database environments in AWS
  • Familiarity with dashboarding and querying in Splunk
  • Familiarity with additional APM tools (i.e. – AppDynamics, LogicMonitor, Grafana, etc)
  • Understanding of multiple SQL technologies (PostgreSQL, MongoDB, etc)
  • MSCS is a plus
  • Experience as a member of a Site Reliability team
  • Previous SaaS application support experience
  • Relevant financial industry systems experience (e.g. Portfolio Management, Trading, Middle/Back Office Operations)

Vestmark is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Vestmark prohibits employment discrimination on the basis of race, color, religion, gender identity, sex, sexual orientation, pregnancy, national origin, age, disability status, protected military or veteran status, and genetic information.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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Location

Our company is conveniently located in Wakefield just north of Boston. We also offer a hybrid work option for those who are more comfortable at home.

An Insider's view of Vestmark, Inc.

What are some social events your company does?

At Vestmark we have a fun committee that plans two to three events per quarter including company and family events. Our events include paint nights, chili cookoffs, meditation sessions, cornhole tournaments, movie nights, and so much more. . We are strong believers that providing a fun work culture promotes individual growth and teamwork.

Haley

Marketing Analyst

What's the biggest problem your team is solving?

It’s my job to educate users on the best ways to use our product. While anyone can push the buttons, I always ask “why?” and “what is the user trying to accomplish?” I'm not only demonstrating the product, but also the value it adds to the workflow of the customer. By interacting with users, we are not just teaching but also learning.

Jenny

Staff Trainer

How has your career grown since starting at the company?

My time at Vestmark has been like a "choose your own adventure" novel. I joined the company as a mid-level software engineer but have since grown into the role of a technical lead, to an engineering manager, and now helping to drive our agile transformation. I truly believe that Vestmark thinks that I should be in the driver's seat of my career.

Bobby

Engineering Manager

What is your vision for the company?

My vision for Vestmark is two-fold. First, to provide an awesome workplace where people can be challenged, have fun and be rewarded. Second, to truly help the financial well-being of investors by enabling financial advisors and institutions to efficiently manage and trade their clients’ portfolios through an innovative SaaS platform.

John

CEO

What are Vestmark, Inc. Perks + Benefits

Vestmark, Inc. Benefits Overview

Vestmark's biggest focus is our people. Our corporate health is dependent on our employee's well being. Across the company, we maintain an attractive standard of competitive benefits.

Culture
Volunteer in local community
Vestmark has a Charitable Committee that focuses on contributing in many ways to helping the environment and supporting the philanthropic interests of our employees. Your cause is our cause.
Friends outside of work
Eat lunch together
Intracompany committees
Vestmark has a fun committee that manages monthly fun events and programs. A few examples of our events are our annual chili cook off, ugly sweater contest, and MUCH more!
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Diversity
Unconscious bias training
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Vestmark employees can contribute up to $2,750 annual to their FSA, $5k annual for dependent care, and participate in our employeer funded HSA program.
Disability Insurance
Dental Benefits
Our dental plan covers $1500 of expenses and Vestmark contributes 90% towards the cost!
Vision Benefits
Health Insurance Benefits
Vestmark contributes 90% towards the cost of the employee insurance plans!
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
In additional to our traditional 401(k) program, we also offer a ROTH 401(k) option for our employees.
401(K) Matching
Vestmark provides employees with a traditional 401(k) and ROTH 401(k) matching plan. We match 50% of contributions up to 8% of our employee's annual gross pay.
Company Equity
Vestmark also offers additional compensation in the form of restricted stock options. Our RSU’s are issued through a vesting and distribution schedule after achieving required milestones.
Performance Bonus
Match charitable contributions
Vestmark is very proud of our Charitable Giving Program. Will will match up to $250 annually to an approved charity of our employees choice.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide 12 weeks of paid parental leave for the primary caretaker and 2 weeks of paid leave for the secondary caretaker.
Flexible Work Schedule
Vestmark provides employees with a flexible work schedule that includes flex start and end times.
Remote Work Program
Family Medical Leave
Adoption Assistance
Vestmark offers up to 12 weeks of paid parental leave for an adoption event.
Return-to-work program post parental leave
Company sponsored family events
Vestmark sponsors family oriented events including a summer event and our annual Halloween trick or treat event.
Vacation & Time Off Benefits
Generous PTO
3 weeks - prorated from start date. Additional day for each year of service up to 10 years.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Vestmark hosts company events throughout the year.
Game Room
Stocked Kitchen
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Vestmark offers employees professional development opportunities for our employees including the ability to attend internal job training and external conferences.
Diversity Program
Lunch and learns
Vestmark hosts lunch and learn and leadership development meetings once a month.
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Creating a strong work life balance is important to us, this is why we offer our employees a generous paid time off package. This benefit enables employees to take the time they need to achieve a desired level of harmony between work at Vestmark and life outside of the office.

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