Software Engineer

| Greater Boston Area | Remote
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Get in on the ground floor at one of Boston's top startups and help us solve a huge challenge for developers and product teams - understanding customer experience. LogRocket is the first system that gives these teams complete visibility into their customer's experience using their web apps - through pixel-perfect replays of user sessions and clear insight into logs, errors and network activity. We've already attracted an elite roster of customers (Reddit, Twitch, Airbnb) and we've raised over $30M from top investors including Battery Ventures and Matrix Partners.

If you’d like to join in on our mission of making every experience on the web as perfect as possible, while taking on massive ownership over your work and helping scale LogRocket to be a pillar in the Boston tech community - we’d love to speak with you!

About the Role

LogRocket’s Engineering team is responsible for architecting and building the system that processes millions of events per day for LogRocket, our service for understanding frontend issues, along with a host of other tools, systems and applications that power our business’s growth day to day.

As we continue to grow the company >100% year over year, we have a lot of interesting and complex challenges to solve across our stack and in a variety of different domains (some examples below). To support this growth, we are looking for strong, multi-disciplinary engineers to help us continue building a best-in-class product and team. If you’re looking to make meaningful contributions to a rapidly growing startup, we’d love to discuss some of the problems we’re working on with you and see if there’s a mutual fit!

We are looking for engineers of all types to join our mobile SDK, internal automation, and product engineering teams.

Sample Projects

  • Design a system to automatically detect the most common user paths across millions of events
  • Create a plugin to support react-native in our mobile recording SDK
  • Implement a search backend that allows users to search in real time across billions of log entries
  • Build a machine learning pipeline that automatically detects bugs in our users' apps
  • Enrich Salesforce data with customer usage data to help make our sales team more effective
  • Automate database scaling to improve operating cost while maintaining the ability to respond to traffic spikes
  • Build a system that automatically recommends integrations for customers based on their toolset

What We Look For

  • If you don’t meet all of these, we still encourage you to apply. We believe that code is code, regardless of language, and learning different tools is part of joining a new company.
  • Familiarity with the state of the art in cloud technologies, including architectural principles, specific tools of the trade, and their strengths and weaknesses
  • Some experience in development environments with demanding scalability or availability requirements
  • Familiarity with modern Javascript-based applications and frameworks
  • A strong collaborator who is transparent about progress on tasks, seeks feedback early and often, works effectively with the team
  • A motivated worker who delivers on engineering estimates
  • At least one previous full-time software engineering role

Benefits & Perks

  • Catered lunch throughout the week and a fully stocked kitchen with all your favorite snacks (healthy AND un-healthy) when we’re back in the office
  • Open vacation policy - we all work hard and take time for ourselves when we need it, no strings attached
  • Extensive Health, Dental, Vision benefits paid for by us, along with 401k and Commuter benefits
  • Generous stock options - we all get to own a piece of what we’re building
  • Regular team outings and activities (craft nights, boat cruises, excursions out of the city, and many more!)
  • Flexible working hours and location
  • Ample opportunities to learn and take on new responsibilities in a fast-paced, growth-mode startup

About LogRocket

Founded in 2016, LogRocket's goal is to make every experience on the web as perfect as possible. Today, our team is a diverse group that brings an eclectic set of experiences from Google, Meteor, Drift, HubSpot, MIT, and Columbia. We enjoy eating lunch together in our airy Downtown Crossing office, learning at our show-and-tell sessions, and hosting our friends during #logrocketeer events. We focus on building our software with care and craftsmanship — our engineering blog posts offer a taste of that — and we welcome talented people from all backgrounds. Many of us have important spaces in our lives, whether it be family, social organizations, schools, or former companies, and we're doing all we can to make LogRocket another one.

Backed by top investors Matrix Partners and Battery Ventures, we're on a mission to improve society's experience with software.

LogRocket is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • ElasticDatabases
    • BigTableDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

Though remote during COVID, conveniently located next to South Station and Downtown Crossing T stop, surrounded by endless lunch and post-work spots!

An Insider's view of LogRocket

What are some social events your company does?

At LogRocket, we love our events! From game nights to happy hours to sunset harbor cruises, we're always looking for an excuse to get together with our growing team and celebrate our accomplishments.

Lauren

People Operations

What projects are you most excited about?

One of the things that makes being an engineer at LogRocket unique is that we are creating a product for other developers and product teams. It’s a great feeling to build a feature that you’re excited about, and then see customers immediately start using it. That sense of connection with our users keeps our work exciting every day.

Brendan

Engineering Manager

What are some things you learned at the company?

Working at LogRocket has provided me with a genuinely unique startup experience. Being part of a team that's building a fast-growing product in a snowballing space has taught me to be adaptable, resilient, and make the most out of the resources around me. I've also learned what it takes to build something from the ground up. It's like a mini MBA!

Alejandro

Account Executive

What is your vision for the company?

LogRocket's mission has always been to make every experience on the web as perfect as possible. We feel that the COVID-19 pandemic has accelerated the wave of digital transformation and we’re excited to continuing building best-in-class tools for our customers so they can build the best experience for their users.

Matt

CEO/CoFounder

How do you collaborate with other teams in the company?

On the Customer Success team, we're able to collaborate with just about every team in the organization, particularly Sales, Engineering, Product, and Support. We'll work with Sales to understand the specifics of a new account, Product to help share the roadmap vision, and Support/Engineering to communicate customer needs and expectations.

Amy

Director of Customer Success

What are LogRocket Perks + Benefits

LogRocket Benefits Overview

Our team is a diverse group who bring an eclectic set of experiences from Google, Meteor, Drift, HubSpot, MIT and Columbia. We enjoy lunch together every day in our airy downtown Boston office, learning more about each other at our Show and Tells, and hosting our friends during #logrocketeer events. We focus on building our software with care and craftsmanship -- our engineering blog posts (https://blog.logrocket.com/) give you a taste of that -- and we welcome talented people from all backgrounds. Many of us have important spaces in our lives -- whether it be family, social organizations, schools, or former companies -- and we're doing all we can to make LogRocket another one.

Culture
Volunteer in local community
Frequent opportunities for employees to take time from work to volunteer at local organizations
Partners with Nonprofits
Monthly donations to local and national nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Quarterly DE&I meetings to discuss hiring and organizational practices
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
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