Site Reliability Engineer

| Greater Boston Area

Our Opportunity:

Chewy is looking to hire Site Reliability Engineers at our Dania Beach, FL or Boston, MA locations. Site Reliability Engineers are a cross between system and software engineers who are responsible for all operational aspects of Chewy’s ecommerce platform. The team is responsible for designing, building, monitoring, and maintaining the infrastructure of our internet-facing and internal services. We're looking for engineers who want to be a part of developing infrastructure software, maintaining it, and scaling Chewy’s technology stack. Come help us build a bigger and better Chewy as a Site Reliability Engineer. You will be part of a small family within Chewy that has a huge impact on our incredible growth. 

Ideal candidates will possess the ability to discuss complex technical concepts with a diverse audience across all areas of the organization. They will remain calm under pressure and always strive to add structure to high-pressure, fast paced tasks or projects. 

What you'll do:

  • Focus on service stability and reliability by working with application owners to set SLOs, "Error Budget" and backup and DR strategies
  • Define application monitoring and alerting strategy
  • Perform capacity planning and production readiness assessment
  • Embed with product teams during the design and requirements phase of new product development through to initial production launch
  • Identify requirements for other operational teams (release engineering, automation, etc.) during application development phase
  • Be a technology and Devops evangelist for the rest of the company
  • Participate in on-call rotation for level 3 support escalations 

What you'll need:

  • At least 5 years of experience working in an SRE role or similar.
  • Hands on experience with orchestration and system configuration tools such as Ansible, Puppet, Chef, Terraform, etc.
  • Expert in building and maintaining highly available applications including redundancy, fail over, scalability, monitoring and performance.
  • Strong experience with virtualization, monitoring and automation.
  • Software development experience (both scripting and “programming” languages).
  • Experience working with open source community (troubleshooting, patch submission, etc.).
  • Demonstrated 5+ years of Linux System Administration.
  • Experience with CI tools such as Bamboo, Jenkins, Hudson.
  • Ability to organize, troubleshoot and continuously learn.
  • Previous experience working within controls such as SOX, PCI, etc.
  • This position requires travel.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • ScalaLanguages
    • jQueryLibraries
    • VueJSLibraries
    • Node.jsFrameworks
    • SpringFrameworks
    • GRPCFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • VerticaDatabases
    • AerospikeDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • UXPinDesign
    • ConfluenceManagement
    • JIRAManagement
    • dotCMSCMS

Location

Located in the Fort Point neighborhood, home to many of Boston's hip and upcoming restaurants along with emerging technology companies.

An Insider's view of Chewy

How would you describe the company’s work-life balance?

It's refreshing being a part of a team dedicated to getting the job done, without quilting you into extra hours. While we are in the retail space, we are always supportive of the team's needs. I don't feel guilty about asking for help if I'm pressed for time and need to get back to my family. The flexibility around working from home has been great

Marcus

Senior Product Manager

What projects are you most excited about?

Our team loves working on new app features that are requested by our customers! We get the most excited when our app users send us a request and then that idea comes to life in the next app update. We take our customer’s feedback very seriously!

Eliza

Mobile Product Manager

How has your career grown since starting at the company?

Chewy gives a significant amount of freedom and autonomy to do your best work. I am able to pursue the most important objectives, and work that I really enjoy. It’s an amazing feeling to see your hard work pay off immediately and have a positive impact on the team—and something that makes life at Chewy really unique!

Rich

Human Resources Business Partner

How do you make yourself accessible to the rest of the team?

Aside from the standard 1x1s and team meetings: 24/7 via text, email, chat, voice and during business hours by walking around the office engaging in conversation, listening to current challenges and proposed solutions.

Mike

VP, Software Engineering

What are Chewy Perks + Benefits

Chewy Benefits Overview

We got you covered when it comes to competitive salaries, unlimited time off, medical & dental insurance, 401k and happy hour. True to our business, we're pet-friendly and have fun pet-related perks like Paw-ternity leave for new pup parents. Of course, the biggest perk is being able to work alongside smart, driven and passionate team members who are changing the world every day.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
Promote from within
Online course subscriptions available
Customized development tracks
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