Senior Systems Engineer - Managed Services
The Vestmark Managed Services Team is a small team dedicated to the daily operation and stability of the Vestmark Data Centers for both Cloud and On-prem. The team is responsible for the design, provisioning, monitoring, and operations of hardware, networks, and databases to support the VestmarkONE SaaS Platform. The team offers a great opportunity to experience a wide range of technologies and challenges as we strive to providing world class hosted services to our growing customer base. Scalability, Security, and Disaster Recovery are the fundamental challenges the team takes on every day.
The RoleWe are looking to add a senior member to the Vestmark Managed Services team. You will be a key player on the team and will provide technical leadership while working alongside your dedicated teammates. We are looking for someone with experience in production data centers and transitions to cloud technologies (AWS), someone that understands the critical nature of that business, and with a high level of attention to detail to help us keep our services running smoothly and constantly improving. The team is made up of levelheaded, well organized, and smart individuals that enjoy working together, and enjoy the constant flow of new challenges. We support network infrastructure as well as systems and storage.
Responsibilities
· Support key infrastructure components with focus on network infrastructure, including monitoring and configuration management tools. Iterate on any solution to automate it or improve the automation.
· Troubleshoot issues across the stack (hardware, network, applications, database, storage). Troubleshoot advanced system issues such as performance and reliability.
· Key stakeholder on new projects to redesign existing network infrastructure with focus on supportability and scalability.
· Plan and manage projects to improve operational capabilities, address technology updates and build capacity for anticipated growth. Will need the ability to prioritize between multiple competing projects.
· Participate in 24/7/365 on-call rotation, that includes night and weekend shifts, and be able to resolve Critical System issues.
· Participate in cross-organizational efforts to design new solutions or improve existing ones.
· Contribute to the specification, acquisition, deployment, installation, configuration, and administration of new equipment with focus on network infrastructure.
· Understanding of Cisco ACI or other Software Defined Networking technologies.
· Automation of workflows and standard processes
Minimum qualifications (Requirements):
· BS in Computer Science, Engineering or a related technical field, or equivalent experience.
· Thorough knowledge of Networking and Infrastructure including VPNs, Firewalls, capacity management and design
· 8+ years of work experience in a production data center setting
· 5+ years of experience in Microsoft technologies (Windows Server, IIS, Active Directory, DNS, Windows Clustering)
· 3+ years of scripting experience (e.g. Powershell, Perl etc.)
· 3+ years of experience with server virtualization using VMware
· 3 + years of network support and diagnostics.
· Abilities in design and maintenance of monitoring architecture
· Automation and process improvement skills
· Significant work experience in vendor management and building relationships with service providers
Preferred qualifications (nice to have):
· Significant work experience with MS SQL Server and SQL Performance Analysis
· Significant work experience High Performance Storage Subsystems, e.g. Nimble
· Experience in cloud technologies such as AWS and AZURE
· Preferred hands-on working experience with LogicMonitor, Solarwinds DPA, AppDynamics or Splunk.
· Familiarity with high performance, secure network technologies used in Finance applications.