Senior Site Reliability Engineer

Boston, MA

PatientPing is a venture-backed health technology company based in Boston, MA that is transforming healthcare delivery. We are building a national network that connects providers with real-time notifications when their patients receive care anywhere, so that providers can better coordinate patient care. Our customers include hundreds of health systems, physician organizations, and post-acute care providers across the country. Our vision is bold – to build a national care coordination network that allows providers to put patients at the center of their care.

Job Description:

We are actively hiring a hands-on Senior Site Reliability Engineer who wants to create something meaningful that will greatly improve people’s lives. This role is a unique opportunity for someone who not only wishes to architect and build superb systems, but also help evolve the Engineering department into an even more successful organization as the company scales. In this role you will work closely with the application development team to ensure the performance, capacity, and reliability of PatientPing’s systems. 

What You Will Do: 

• Contribute to the architecture of all new solutions, with an eye towards operational and scale considerations 

• Write automated scripts to monitor for current or incipient system stresses

• Help automate the deployment process of both custom and off-the-shelf components

• Continually look for opportunities to improve the efficiency and elegance of existing systems 

• Work with QA engineers to plan and execute stress testing and feed the results back into actionable scaling steps 

What Success Looks like:

In 3 months...

• Become familiar with the details of our business domain, deployment process, and DevOps codebase

• Begin contributing to Ansible playbooks and other automation components

In 6 months…

• Author significant new functionality

• Collaborate with the software team on designing and launching new initiatives

• Evaluate new tools and concepts for value and impact

In 12 months…

• Demonstrate repeated delivery of team-sized goals within expected timeframes

• Formulate meaningful improvements to process and demonstrated increased team productivity

What You Need:

• 5+ years administering Linux systems 

• 5+ years installing, configuring, and maintaining complex software solutions

• 3+ years experience writing automation scripts in a modern language (Go, Python, Ruby, etc) 

• 3+ years administering virtualized environments 

• 2+ years experience with AWS or other public cloud provider 

• A deep knowledge of standard networking stacks

• Hands-on experience with containers and container orchestration frameworks a strong plus

What You Get: 

• Be on the ground floor of a rapidly growing company with many opportunities to expand the role and responsibilities 

• Have the autonomy to build something with a brilliant and enthusiastically supportive team

• Learn best practices from world class investors and advisors

• Become an expert on healthcare delivery system transformation

• Receive cash and equity compensation with health, dental, and other benefits

PatientPing is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive culture and celebrate authenticity. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics.