Senior Salesforce Cloud Architect(remote virtual work from home eligible)

| Remote

Description

 

The Senior Cloud Architect on the Humana Salesforce Center (HSC) guides and enables implementation teams with the technologies available in the Salesforce ecosystem. He/she leads the planning, design, and engineering of enterprise-level infrastructure and platforms related to cloud computing. The Senior Cloud Architect work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

 

Responsibilities

 

The Senior Cloud Architect performs technical planning, architecture development and modification of specifications for cloud computing environments. Develops specifications for new IT cloud computing products and service offerings. Assesses the compatibility and integration of products/services proposed as standards in order to ensure an integrated architecture across interdependent technologies. Begins to influence department’s strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

 

The Humana Salesforce Center (HSC) was established to ensure consistency in the Salesforce framework as Humana adopts new functionality to support existing and new users.  This group’s primary objective is business enablement while adhering to Humana security and architectural standards.  

 

 

               

Required Qualifications

  • Bachelor’s Degree in Computer Science, Information Systems or related technical field
  • 5 or more years of technical experience
  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences
  • Experience in the areas of software development and support as well as system integrations
  • Understanding of system integration testing, load testing, user acceptance, test class coverage, testing, integrations and the Salesforce.com API
  • Comprehensive understanding of enterprise infrastructure and SDLC, OO principles and design patterns; ability to adjust and apply this knowledge in a dynamic environment using agile methodologies
  • Outstanding organizational, communication, interpersonal, relationship building skills conducive to collaboration; able to work well in a cross-functional, matrix management environment
  • Excellent analytical and problem solving skills with a history of hands-on, detail orientation
  • Ability to establish credibility and rapport with technical and non-technical team members alike
  • Ability to successfully collaborate with multiple technical functions in the areas of infrastructure, technical operations, software engineering and customer support.

 

Preferred Qualifications

  • Development experience using Eclipse, Apex, VisualForce, XML, HTML, SOQL, and SQL.
  • 5+ years of strong technical Salesforce experience
  • Database experience with Oracle, MS SQL Server, or DB2
  • Development experience using CSS and XSLT
  • Experience with SOAP/WSDL and REST APIs
  • Experience using Eclipse/ANT, TFS, Jenkins and iServer
  • Understanding of code tools such as Checkmarx
  • Experience with RWD frameworks (ie; HTML5, Bootstrap, Foundation)
  • Strong understanding of Heroku
  • Experience with Lightning Experience and/or Lightning Components
  • Salesforce.com Certifications
  • Marketing Cloud, Commerce Cloud, Mulesoft, Heroku, Copado, Tricentis Tosca and Genesys experience is a plus.
  • Working knowledge of Humana’s Salesforce.com implementation of CRM Service.

 

Additional Information

 

The primary goal of this role is to ensure the customer's vision for deployment is successfully transitioned into the most appropriate solution design that maintains architectural integrity of existing applications and integrations.  The ideal candidate will have a strong understanding of Salesforce design principles in a shared environment. This person will work in close collaboration with a variety of potential and existing Salesforce users to articulate the value proposition of our consulting and training services, understand business needs and create solutions or suggestions. The candidate must ensure all available architectural options are considered prior to any recommendations.  An excellent visionary, the candidate must have a good command of the most recent designs in production as well as the roadmap.  This individual will map to a portfolio of initiatives and act as a subject matter expert to assist with the successful delivery of multiple customer engagements in parallel, with a high level of customer satisfaction.

 

This is an opportunity where he/she will establish themselves as a trusted advisor to our prospective customers, be an integral part of the reference generation process and have a direct impact on Humana Salesforce Center’s customer success.

  • Collaborate with Architects and development teams across the enterprise
  • Initiate technical reviews of Salesforce quarterly releases, educate appropriate teams of impacts and testing strategies
  • Translate business objectives into execution strategy (tactical and strategic), lead and successfully communicate the strategy through strong collaboration and agile leadership
  • Anticipate and aggressively remove obstacles that slow down or prevent programs from delivering on program objectives. Drive for clarity to keep the team moving forward.
  • Develop strong partnerships with technology and functional leaders to drive focus on the strategic program objectives and optimize program delivery.
  • Monitor and resolve end-to-end process for things like: repeating pain points/sticking points, blockers. Build plans and mitigations to address pain points to ensure the success of the cloud and/or program.
  • Innovate and contribute to the evolution of our Humana Salesforce Center methodology and Salesforce Enterprise Governanance program.
  • Assist with initial review of Vision and Scope, Conceptual Architecture Diagrams and Order of Magnitute estimates for feasibility & considerations
  • Understand the Business Backlog.
  • Review requirements and advises Project and Program Managers on potential impacts and system considerations.
  • Adhere to Humana methodology and possesses the ability to assess risks in process, people, or technology and adjusts project plans to address accordingly.
  • Assist consultant team members in the delivery of client presentations during requirements, design, pilot and user acceptance testing sessions. Review deliverables prepared by the team before sharing with the client.
  • Provide mentoring, guidance and support to project team members.
  • Contribute to weekly monthly digests.
  • Support Corporate Salesforce org security, administration and DevOps as needed.
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Technology we use

  • Engineering
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Location

Our bright, brand new, open-concept offices are located in the bustling Seaport district surrounded by like-minded high-tech and start-up companies.

An Insider's view of Humana Studio_h

What’s the vibe like in the office?

The Boston office is very open and built to make conversations & interactions easier. It’s easy to reach out to people (at any level) to ask for help, input, or just have a casual chat. There are 2 community managers who also help to plan events throughout the week for associates (e.g., yoga, happy hour, games). It’s a super lively environment!

Nanxi Ling

Experience and Transformation Lead

What projects are you most excited about?

The opportunity to be part of launching new products and care plans from greenfield by leveraging the latest technology stack and building best in class experience for both internal and external facing user applications, that will ultimately help us a company to focus on “Whole Person Health” rather than being than being a transaction system.

Kapil Sibal

AVP, Software Engineering

What are Humana Studio_h Perks + Benefits

Humana Studio_h Benefits Overview

• 401(k) with 125% match on first 6% contributed
• Associate Incentive Plan (AIP)
• Personal Time Off (PTO)
• Two Personal Holidays in addition to other major holidays
• Volunteer Time Off (VTO)
• Tuition Assistance
• Parental Leave / Caregiver Leave
• Comprehensive medical, dental, and vision insurance with subsidized premiums
• Life & Disability Benefits
• Adoption Assistance
• $2,500 Associate Referral Bonus for qualified positions
• Wage Works parking and commutation pre-tax benefit
• Charitable Matching Gift Program
• Network Resource Groups

Culture
Volunteer in local community
Volunteerism at Humana is part of our DNA - each employee is given 2 full days per year to designate to the cause of their choice. Volunteer on your own or with your team.
Partners with Nonprofits
Humana Foundation, Bold Goal Initiatives + MANY MORE!!!
Eat lunch together
Intracompany committees
Cross organization projects and initiatives, Network Resource Groups
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Humana is ranked #42 on DiversityInc's Top 50 Companies for Diversity and Inclusion. Our CEO Bruce Broussard Chairs the Executive Diversity Council and sets our agenda.
Unconscious bias training
Humana is partnering with Cook Ross, renowned consulting firm with deep expertise in Unconscious Bias to ensure that everyone can bring their whole self to work.
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Humana's retirement plan is administered by Charles Schwab and offers a broad selection of stocks, bonds and international index funds to choose from.
401(K) Matching
Humana provides employees with a 401(k) matching plan managed by Charles Schwab. We match 125% of contributions up to 6% of an employee's annual gross pay.
Performance Bonus
The Associate Incentive Plan, or AIP, enables us to recognize associates for their contributions to the company's performance and outstanding contributions to those we serve.
Match charitable contributions
The Humana Foundation will match your donation dollar for dollar up to $100 per calendar year; or $2 for every $1 if you donate to an active Humana Foundation grant recipient.
Child Care & Parental Leave Benefits
Generous Parental Leave
Parental Leave provides up to 6 weeks of paid time away from work to bond with your newly born, adopted, or fostered child. The Parental Leave benefits are available to both the primary and secondary
Flexible Work Schedule
Humana provides employees with a flexible work schedule that includes Core hours but is at the discretion of leadership.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Adoption Assistance
We reimburse up to $5000 for eligible adoption expenses and 6 weeks of paid leave, 6 weeks unpaid.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Our employees receive 16 hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Humana offers a pre-tax commutation benefit through Wage Works.
Game Room
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Annual individual budget for training, Onsite training courses, The ability to attend job related conferences and seminars.
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program, 1-to-many program, Cross-department program, Career mentoring, Leadership mentoring.
Online course subscriptions available
Paid industry certifications
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