Agero + Swoop
As the category leader, we are at the forefront of a major industry transformation.
Medford, MA

Senior React Native Engineer at Agero + Swoop

| Greater Boston Area
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AGERO + SWOOP

This role can be based in Medford, MA or San Francisco, CA. 

Agero & Swoop provides simplicity and peace of mind in the chaotic world of roadside assistance. Agero & Swoop combined provide roadside protection for 100M+ Americans and performs 12M+ roadside services annually. As a connected vehicle service, we are in deep discussions with leading car manufacturers about their connected and autonomous vehicle experiences. We combine the benefits of a stable, profitable parent company, while offering the career opportunities and pace of a Silicon Valley startup.

Agero + Swoop are automating an entire industry that has not changed in decades. We’re taking antiquated manual systems and redefining them into digital platforms, open APIs, and exceptional customer service.

Swoop, Agero's next generation SaaS based platform powers thousands of tow operators and partners with car makers, insurers, and fleet operators to deliver a roadside product that is fast, transparent, and easy.

Our team is passionate about addressing real-world problems with digital solutions. We’re looking for enthusiastic problem solvers who are ready to join a fast paced team and make a big impact.

Learn more at https://joinswoop.com & www.agero.com

About the Role

Agero & Swoop have a vision to automate the roadside assistance industry. This means providing the car and insurance industry with a way to enter details about people who have broken down, then automatically determining the best quality and fastest response from thousands of towers and their nationwide fleet of tow trucks all running our towing app. This creates interesting UI/UX challenges - we’re building something that no one else has built and we have three user perspectives on the same data.

We're using React Native for iOS and Android and React on the Web.

Responsibilities

  • Help shape the mobile front end architecture and institute best practices throughout our code base
  • Own the mobile front end code and experience
  • Work with designer / product managers to develop new features quickly
  • Convert Sketch files into functional styled components
  • Ensure cross-platform and cross-device compatibility
  • Bring innovative ideas and solve complex technology problems

Requirements

  • 1+ yrs professional experience in a production React Native environment
  • 5+ years professional experience in UI/UX development
  • Excellent knowledge of DOM, HTML5, CSS3 and Javascript
  • Experience in designing and developing Enterprise Mobile and Web applications
  • Published multiple apps with multiple versions on the App/Play Store.
  • Experience using git with pull requests and code reviews

Nice to Haves

  • Experience working with GraphQL
  • Experience working with Relay
  • Experience working with Rails API
  • Background in native ios or android development

We're highly automated with Github, CircleCI, Heroku, New Relic and PagerDuty managing our Deployment, Operations and Monitoring.

Join us as we help to make the roads safer - for everyone!

About Swoop

Swoop, along with our parent company, Agero, has set out to redefine the roadside assistance experience by offering real time transparency, unmatched scale and seamless integration with most of the major automotive and insurance brands. Combined, we protect over 125 million drivers and are making the roads safer by using the best technologies, customer service and partnerships with companies like Lyft.

You can see examples of our work through our public API :https://api.joinswoop.com/

About Agero

Agero’s mission is to safeguard consumers on the road through a unique combination of platform intelligence and human powered solutions, strengthening our clients’ relationships with their drivers. We are a leading provider of driving solutions, including roadside assistance, accident management, consumer affairs and telematics. The company protects 125 million vehicles in partnership with leading automobile manufacturers, insurance carriers and other diversified clients. Managing one of the largest national networks of service providers, Agero responds to more than 12 million requests annually for assistance. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit www.agero.com and follow on Twitter @AgeroNews.

 
 

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Where we are

We're located in thriving Medford, MA, a short distance from the MBTA with close access to I-93, restaurants, bars, shops and downtown Boston.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • D3JSLibraries
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • FlaskFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SQLiteDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Aha!Management
    • ConfluenceManagement
    • TrelloManagement
    • DrupalCMS
    • WordpressCMS
    • HubSpotCRM
    • Microsoft DynamicsCRM
    • SalesforceCRM
    • Constant ContactEmail
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What are Agero + Swoop Perks + Benefits

Agero + Swoop Benefits Overview

Agero is focused on providing a resource rich, creative environment driven by exciting work as well as a multitude of opportunities to accelerate your technology career. In support of this mission, we offer a wide range of benefits to include:

- Flexible time off policy
- Rich opportunities to volunteer and give back to our surrounding community through groups such as "read to a Child" and the Mystic Rivershed Cleanup organization.
- Tuition reimbursement
- A robust game and entertainment room complete with the latest and greatest gaming systems
- Weekly happy hours
- Robust internal career development programs designed to support the growth of each employees career
- World class onsite gym complete with spinning, yoga and much more!

Culture
Volunteer in local community
Read to a Child, Mystic Rivershed Clean up.
Eat lunch together
Intracompany committees
You will have the opportunity to help with: identifying the latest additions for our game rooms, discussing how to better communicate across the org or planning events.
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Agero employees can contribute up to $2,750 annually to their FSA.
Disability Insurance
Disability insurance covers 60% of pre-disability earnings.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Employer covered life insurance is equal to 1x an employee's annual salary. Employees also have the option to purchase supplemental life insurance up to 5x their annual salary.
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Agero provides employees with a 401(k) matching plan managed by Fidelity Investments. We match 100% of the first 2% of contributions, and 50% of the next 4% of contributions.
Performance Bonus
Whether you are an engineer or a contact center representative, a piece of your annual compensation is delivered via an annual bonus, paid 2 per year. Target bonus amounts vary by role.
Child Care & Parental Leave Benefits
Flexible Work Schedule
Company sponsored family events
Agero sponsors summer BBQ's as well as a halloween extravaganza complete with in house trick or treating, haunted houses and best costume contests for the children of employees.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Whether it's personal development or for general education about our business, Learn at lunch is a big part of who we are!
Promote from within

Additional Perks + Benefits

We’ve got the benefits you’re used to and some you aren’t – including flexible health and dental care from your choice of doctors. We take care of the time off and allow you to make decisions about how much you want to carry over from year to year so you can recharge your batteries and achieve harmony both inside and outside of the workplace. How many places set you up with laptops and two monitors as standard fare? We’ve got more discounts and perks than you can count on 2 hands – and they are meaningful! Plus we offer a free subscription to the CC Motor Club.

An Insider's view of Agero + Swoop

How would you describe the company’s work-life balance?

Agero allows me to have the work-life balance I need. The company understands and cares that employees have things they need to deal with outside work. Agero is the most flexible company I have ever worked at in accommodating the chaotic schedule I sometimes have to work; I arrange my life first and know it’s ok to make my work fit in around that.

Cathy

Senior Manager, Data Science

How has your career grown since starting at the company?

The Agero team has supported my career growth in two ways, by helping identify my strengths and creating a role that plays to those strengths. They value their employees and frequently expose them to new opportunities. They have created an increasingly unique environment with relatively high job security, fun work, and high career growth potential.

Richard

Chief of Staff

What is your vision for the company?

To deliver exceptional, modern & seamless roadside assistance, accident management & connected vehicle experiences to customers worldwide. We’ve long been a leader in the US & are transforming the industry not just here but globally, creating new experiences for the consumer, client, call center agent, service provider, dealership & repair shop.

Jeff

Chief Strategy Officer

What makes someone successful on your team?

My team is comprised of Program Managers who are responsible for driving delivery across most of the organization. Those who are most successful are proactive, solution-oriented, and skilled collaborators, have a natural and relentless curiosity, and both embrace and evangelize change. Of course, great discipline and organization skills help too!

Stefanie

Director, Program Management

Agero Careers In Medford
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Senior React Frontend Engineer

Agero + Swoop
Greater Boston Area
1 day ago
+26
Own the front end web code and experience. Help shape the front end architecture and institute best practices throughout our code base. Help grow and mentor the front end team to meet demand. Work with a designer / product manager to get new features out quickly and bug free. Convert Sketch files into functional styled components. Ensure cross-browser, cross-platform, and cross-device compatibility. Bring innovative ideas and solve complex technology problems.

Instructional Designer

Agero + Swoop
Greater Boston Area
1 day ago
+26
The Instructional Designer is responsible for creating effective and engaging instructional materials for instructor-led, self-directed, virtual classroom, web-based, and/or blended learning solutions in support of a variety of Agero programs and business initiatives, but with a specific focus on manager and leadership development curriculum. In partnership with business leaders and other members of the Agero Learning and Development team, the Instructional Designer will design and develop innovative learning solutions that meet specific business needs. The role has significant interface with many levels of the organization and must be able to build and maintain strong business relationships.

Executive Assistant

Agero + Swoop
Greater Boston Area
1 day ago
+26
The Executive Assistant role provides specialized administrative support to the Agero executive leadership team. This is a hugely visible role across both the executive team and Agero's corporate HQ. This role entails proper management of confidential information, meeting logistics management and general administrative support. Arranges and coordinates multiple executives daily calendar, travel arrangements, correspondence and files. Additionally, this role entails answering incoming calls & responding to emails.

Senior Software Engineer

Agero + Swoop
Greater Boston Area
2 days ago
+26
Transforms the application designs into a working application and performs unit testing. Develops multi-tier, client/server or web applications used by internal clients. Provides Tier 3 support for applications in production, working closely with Application Support Team. Projects may include cross-functional team members from across the business, and providing support for IVR/IVA systems. Completes coding and testing of components or applications, including creation of test situations, unit testing and documenting application modifications.

End User System Engineer

Agero + Swoop
Greater Boston Area
2 days ago
+26
nstalls, configures, and maintains organization’s server and endpoint environment. Analyzes and resolves problems associated with server and endpoint hardware, OS and applications. Detects, diagnoses, and reports problems on both server and endpoint systems. Provides third level support for administration and maintenance of PC and system applications.

Project Manager

Agero + Swoop
Greater Boston Area
5 days ago
+26
Plans, directs and coordinates activities of complex projects in both waterfall and agile methodologies. Project work varies considerably in complexity and or size based on business needs. Manages and directs all phases of the project to ensure that the goals or objectives are accomplished within prescribed time frame and budget. Regularly reviews status of project and makes modifications to scheduling, costing, and staff requirements, as necessary. Works across teams to facilitate coordination of effort for dependencies. Oversees and facilitates project team meetings including planning, backlog grooming and project retrospectives. Prepares status reports and documents periodically throughout the project. Responsible for ensuring project roll outs are on track and changes are in accordance with specifications and meet quality standards.

Software Engineer - API Platforms

Agero + Swoop
Greater Boston Area
6 days ago
+26
Responsible for leading the development of platform components and services used to deliver mission critical APIs. Provides guidance and direction to less experienced staff. Reviews and recommends new and emerging technologies to integrate into the development environment

Senior QA Engineer

Agero + Swoop
Greater Boston Area
6 days ago
+26
Establishes and maintains high quality standards of various software and web-based applications. Performs business processes testing, checking information content, calculation, storage, updates, functionality, and interaction between and among applications. Participates in complete cycle of product design, testing, documentation and correction.

Senior Cloud DevOps Engineer

Agero + Swoop
Greater Boston Area
1 week ago
+26
Agero’s Data Science and Analytics team is developing a modern, cloud-based data platform to support our analytical products and machine learning pipelines. Our team is expanding and we are looking to add an experienced, self-motivated Senior level Data Engineer to help design and build out a curated, “single source of truth” data set that will feed a variety of downstream use cases including APIs, reports, dashboards, self-service tools, and modeling efforts. The platform will provide the Data Science and Analytics team along with the broader organization with a more secure, centralized, and reliable access to the company’s data. At the same time, it will reduce effort required to ingest new sources of data or to build new ETL processes to support new modeling or reporting use cases.