Agero + Swoop
As the category leader, we are at the forefront of a major industry transformation.
Medford, MA

Senior React Native Engineer at Agero + Swoop

| Greater Boston Area
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AGERO + SWOOP

This role can be based in Medford, MA or San Francisco, CA. 

Agero & Swoop provides simplicity and peace of mind in the chaotic world of roadside assistance. Agero & Swoop combined provide roadside protection for 100M+ Americans and performs 12M+ roadside services annually. As a connected vehicle service, we are in deep discussions with leading car manufacturers about their connected and autonomous vehicle experiences. We combine the benefits of a stable, profitable parent company, while offering the career opportunities and pace of a Silicon Valley startup.

Agero + Swoop are automating an entire industry that has not changed in decades. We’re taking antiquated manual systems and redefining them into digital platforms, open APIs, and exceptional customer service.

Swoop, Agero's next generation SaaS based platform powers thousands of tow operators and partners with car makers, insurers, and fleet operators to deliver a roadside product that is fast, transparent, and easy.

Our team is passionate about addressing real-world problems with digital solutions. We’re looking for enthusiastic problem solvers who are ready to join a fast paced team and make a big impact.

Learn more at https://joinswoop.com & www.agero.com

About the Role

Agero & Swoop have a vision to automate the roadside assistance industry. This means providing the car and insurance industry with a way to enter details about people who have broken down, then automatically determining the best quality and fastest response from thousands of towers and their nationwide fleet of tow trucks all running our towing app. This creates interesting UI/UX challenges - we’re building something that no one else has built and we have three user perspectives on the same data.

We're using React Native for iOS and Android and React on the Web.

Responsibilities

  • Help shape the mobile front end architecture and institute best practices throughout our code base
  • Own the mobile front end code and experience
  • Work with designer / product managers to develop new features quickly
  • Convert Sketch files into functional styled components
  • Ensure cross-platform and cross-device compatibility
  • Bring innovative ideas and solve complex technology problems

Requirements

  • 1+ yrs professional experience in a production React Native environment
  • 5+ years professional experience in UI/UX development
  • Excellent knowledge of DOM, HTML5, CSS3 and Javascript
  • Experience in designing and developing Enterprise Mobile and Web applications
  • Published multiple apps with multiple versions on the App/Play Store.
  • Experience using git with pull requests and code reviews

Nice to Haves

  • Experience working with GraphQL
  • Experience working with Relay
  • Experience working with Rails API
  • Background in native ios or android development

We're highly automated with Github, CircleCI, Heroku, New Relic and PagerDuty managing our Deployment, Operations and Monitoring.

Join us as we help to make the roads safer - for everyone!

About Swoop

Swoop, along with our parent company, Agero, has set out to redefine the roadside assistance experience by offering real time transparency, unmatched scale and seamless integration with most of the major automotive and insurance brands. Combined, we protect over 125 million drivers and are making the roads safer by using the best technologies, customer service and partnerships with companies like Lyft.

You can see examples of our work through our public API :https://api.joinswoop.com/

About Agero

Agero’s mission is to safeguard consumers on the road through a unique combination of platform intelligence and human powered solutions, strengthening our clients’ relationships with their drivers. We are a leading provider of driving solutions, including roadside assistance, accident management, consumer affairs and telematics. The company protects 125 million vehicles in partnership with leading automobile manufacturers, insurance carriers and other diversified clients. Managing one of the largest national networks of service providers, Agero responds to more than 12 million requests annually for assistance. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit www.agero.com and follow on Twitter @AgeroNews.

 
 

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Where we are

We're located in thriving Medford, MA, a short distance from the MBTA with close access to I-93, restaurants, bars, shops and downtown Boston.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • D3JSLibraries
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • FlaskFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SQLiteDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Aha!Management
    • ConfluenceManagement
    • TrelloManagement
    • DrupalCMS
    • WordpressCMS
    • HubSpotCRM
    • Microsoft DynamicsCRM
    • SalesforceCRM
    • Constant ContactEmail
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What are Agero + Swoop Perks + Benefits

Agero + Swoop Benefits Overview

Agero is focused on providing a resource rich, creative environment driven by exciting work as well as a multitude of opportunities to accelerate your technology career. In support of this mission, we offer a wide range of benefits to include:

- Flexible time off policy
- Rich opportunities to volunteer and give back to our surrounding community through groups such as "read to a Child" and the Mystic Rivershed Cleanup organization.
- Tuition reimbursement
- A robust game and entertainment room complete with the latest and greatest gaming systems
- Weekly happy hours
- Robust internal career development programs designed to support the growth of each employees career
- World class onsite gym complete with spinning, yoga and much more!

Culture
Volunteer in local community
Read to a Child, Mystic Rivershed Clean up.
Eat lunch together
Intracompany committees
You will have the opportunity to help with: identifying the latest additions for our game rooms, discussing how to better communicate across the org or planning events.
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Agero employees can contribute up to $2,750 annually to their FSA.
Disability Insurance
Disability insurance covers 60% of pre-disability earnings.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Employer covered life insurance is equal to 1x an employee's annual salary. Employees also have the option to purchase supplemental life insurance up to 5x their annual salary.
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Agero provides employees with a 401(k) matching plan managed by Fidelity Investments. We match 100% of the first 2% of contributions, and 50% of the next 4% of contributions.
Performance Bonus
Whether you are an engineer or a contact center representative, a piece of your annual compensation is delivered via an annual bonus, paid 2 per year. Target bonus amounts vary by role.
Child Care & Parental Leave Benefits
Flexible Work Schedule
Company sponsored family events
Agero sponsors summer BBQ's as well as a halloween extravaganza complete with in house trick or treating, haunted houses and best costume contests for the children of employees.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Whether it's personal development or for general education about our business, Learn at lunch is a big part of who we are!
Promote from within

Additional Perks + Benefits

We’ve got the benefits you’re used to and some you aren’t – including flexible health and dental care from your choice of doctors. We take care of the time off and allow you to make decisions about how much you want to carry over from year to year so you can recharge your batteries and achieve harmony both inside and outside of the workplace. How many places set you up with laptops and two monitors as standard fare? We’ve got more discounts and perks than you can count on 2 hands – and they are meaningful! Plus we offer a free subscription to the CC Motor Club.

An Insider's view of Agero + Swoop

How would you describe the company’s work-life balance?

Agero allows me to have the work-life balance I need. The company understands and cares that employees have things they need to deal with outside work. Agero is the most flexible company I have ever worked at in accommodating the chaotic schedule I sometimes have to work; I arrange my life first and know it’s ok to make my work fit in around that.

Cathy

Senior Manager, Data Science

How has your career grown since starting at the company?

The Agero team has supported my career growth in two ways, by helping identify my strengths and creating a role that plays to those strengths. They value their employees and frequently expose them to new opportunities. They have created an increasingly unique environment with relatively high job security, fun work, and high career growth potential.

Richard

Chief of Staff

What is your vision for the company?

To deliver exceptional, modern & seamless roadside assistance, accident management & connected vehicle experiences to customers worldwide. We’ve long been a leader in the US & are transforming the industry not just here but globally, creating new experiences for the consumer, client, call center agent, service provider, dealership & repair shop.

Jeff

Chief Strategy Officer

What makes someone successful on your team?

My team is comprised of Program Managers who are responsible for driving delivery across most of the organization. Those who are most successful are proactive, solution-oriented, and skilled collaborators, have a natural and relentless curiosity, and both embrace and evangelize change. Of course, great discipline and organization skills help too!

Stefanie

Director, Program Management

Agero Careers In Medford
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DevOps Team Lead

Agero + Swoop
Greater Boston Area
19 hours ago
+26
The Lead DevOps Engineer oversees and leads the activities of the Senior DevOps Engineers. This position is responsible for the automation of all manual tasks for the building and deployment of both code and data in order to enable continuous integration and continuous deployment frameworks. 

Cloud DevOps Manager

Agero + Swoop
Greater Boston Area
1 day ago
+26
This position leads the Cloud DevOps team and has overall responsibility of our AWS cloud shared services and infrastructure, database platforms, on-premise datacenter systems, and data exchange services.   As a cloud first company our AWS implementation is a critical part of the ongoing success for our teams.  The Cloud DevOps manager leads the team charged with the successful, secure, and efficient usage of cloud infrastructure services throughout the company.  Collaboration with product and engineering teams to support their needs for CI/CD pipeline automation, cloud infrastructure demands, and ongoing product enhancements is critical to the role.  In addition to AWS we support our teams’ usage of Azure, GCP, and Heroku where appropriate, and the Cloud DevOps team has responsibilities for our core platform databases; our lightweight on-premise footprint, and our B2B data exchanges with clients and vendors.   

Senior Front End React Engineer

Agero + Swoop
Greater Boston Area
2 days ago
+26
Own the front end web code and experience. Help shape the front end architecture and institute best practices throughout our code base. Help grow and mentor the front end team to meet demand. Work with a designer / product manager to get new features out quickly and bug free. Convert Sketch files into functional styled components. Ensure cross-browser, cross-platform, and cross-device compatibility. Bring innovative ideas and solve complex technology problems.

Senior Front End React Engineer

Agero + Swoop
Remote
2 days ago
+26
Own the front end web code and experience. Help shape the front end architecture and institute best practices throughout our code base. Help grow and mentor the front end team to meet demand. Work with a designer / product manager to get new features out quickly and bug free. Convert Sketch files into functional styled components. Ensure cross-browser, cross-platform, and cross-device compatibility. Bring innovative ideas and solve complex technology problems.

Senior Front End React Engineer

Agero + Swoop
Remote
2 days ago
+26
Own the front end web code and experience. Help shape the front end architecture and institute best practices throughout our code base. Help grow and mentor the front end team to meet demand. Work with a designer / product manager to get new features out quickly and bug free. Convert Sketch files into functional styled components. Ensure cross-browser, cross-platform, and cross-device compatibility. Bring innovative ideas and solve complex technology problems.

Senior Front End React Engineer

Agero + Swoop
Remote
2 days ago
+26
Own the front end web code and experience. Help shape the front end architecture and institute best practices throughout our code base. Help grow and mentor the front end team to meet demand. Work with a designer / product manager to get new features out quickly and bug free. Convert Sketch files into functional styled components. Ensure cross-browser, cross-platform, and cross-device compatibility. Bring innovative ideas and solve complex technology problems.

IT Security Engineer

Agero + Swoop
Greater Boston Area
3 days ago
+26
As a member of the Agero Security Team, this position is responsible for protecting data and information systems from unauthorized access, use, disclosure, disruption, modification or destruction; and protecting information and other valuable assets stored within facilities. The Security Engineer will also work to ensure successful completion of vulnerability audits and assessments, as required. This role covers systems that are located on premise or in the cloud and assists with developing network security to protect electronic information in transit over networks. The Security Engineer will be involved in a wide range of projects including developing methodologies requiring security best practices and use of industry standards.  

Full Stack Python Engineer

Agero + Swoop
Greater Boston Area
3 days ago
+26
Designs, develops, and maintains logical designs of n-tier, component-based enterprise application systems utilizing a component-based platform that leverages Restful services. Supports existing business systems applications and their underlying infrastructure using a serverless architecture.  Ensures that application designs align with the organization’s strategic technology direction. Recommends strategies for improving system applications with a focus on ease of deployment, security, reliability, stability, availability and performance.

Senior Software Engineer

Agero + Swoop
Greater Boston Area
3 days ago
+26
Designs, develops, and maintains logical designs of mission critical enterprise application systems and services that leverages Restful services and a serverless architecture.  Ensures that application and services designs align with our strategic technology direction and mission of helping stranded motorists digitally connect to our platform.  Recommends strategies for improving system applications and services with a focus on ease of deployment, security, reliability, stability, availability and performance.  These include:

Ruby on Rails Engineer - Principal/Tech Lead

Agero + Swoop
Greater Boston Area
3 days ago
+26
Swoop is looking for a Principal or Lead Software Engineer to build and extend our client facing Open API to provide roadside assistance to everything from connected vehicles to insurance apps. You’ll  help us develop the models, business logic, and GraphQL API layer to provide a highly available and scalable platform to run the roadside assistance marketplace we've built over the past 3 years. You’ll also help us technically lead a small team of engineers and projects from start to finish.

Manager, Data Analytics

Agero + Swoop
Greater Boston Area
4 days ago
+26
Provides complex and detail-oriented financial, business and data analysis and evaluation for assigned department to increase the value of data generated. Creates new business processes geared toward lowering operating costs and increasing customer satisfaction. Centralizes the data collection and distribution of all performance related data, educating all levels of the management team with regards to a data driven, and critical thinking-statistical process control management approach. Participates in internal process improvement initiatives

Engineering Manager

Agero + Swoop
Greater Boston Area
4 days ago
+26
We are searching for an exceptional engineering leader with a deep understanding of front end web application development to help scale our engineering team and technology. Qualified candidates will be equally comfortable with technical leadership, people management, recruiting top talent, and hands-on development work. Our teams work on a variety of technically challenging problems in platform and API design, mobile and web application development, and much more. We are a highly automated team using continuous integration with model, integration, and system tests to build a high-quality product while maintaining a high velocity.

Senior Site Reliability Engineer

Agero + Swoop
Greater Boston Area
1 week ago
+26
As a member of the Site Reliability Team, the Senior Site Reliability Engineer will conceive and execute a blueprint aimed at increasing service availability, forecasting monitoring needs and requirements, and automating resolution of future issues. This is achieved by focusing on proactive and holistic approaches to continuously improving the customer experience. 

Product Marketing Manager

Agero + Swoop
Greater Boston Area
1 week ago
+26
Ahead of the Curve. No one knows the road like Agero. We are an industry leader in providing privately labeled state-of-the-art 7x24x365 roadside assistance, accident management, consumer affairs and emergency services powered by the Swoop multi-sided platform and a constellation of microservices and lambdas. Our customers range from Insuretechs and digitally transforming legacy carriers to connected vehicle manufacturers, mobile startups, car

Communications Specialist

Agero + Swoop
Greater Boston Area
1 week ago
+26
Ahead of the Curve. No one knows the road like Agero. For over 45 years, we have provided the safest, smartest solutions for drivers and the companies that keep them moving.As a result, we have become an industry leader, providing vehicle manufacturers and insurance carriers with privately labeled state-of-the-art roadside assistance plans and efficient claims management solutions. Our Roadside Assistance network protects more than 115 million

Vice President, Consumer Engagement Marketing

Agero + Swoop
Greater Boston Area
1 week ago
+26
The VP of Consumer Engagement Marketing role is a critical role influencing “C” consumers within a complex B2B2C setting. The VP will be responsible for the strategic development and execution of our consumer segment engagement. This includes market research, strategy development, tactical planning, vendor management and internal/shareholder engagement and management. Consumer marketing within our B2B2C environment requires a creative and collaborative approach working with over 50 client partners to deliver their brand to their customers.  This role will work closely with Product & Technology, Client Marketing and the Chief Marketing Officer as well as selective agencies and vendors.