Company Overview

Nuance is the pioneer and leader in conversational artificial intelligence (AI) innovations that bring intelligence to everyday work and life. We deliver solutions that understand, analyze, and respond to people, amplifying human intelligence to increase productivity and improve security. With decades of both domain and AI expertise, we work with thousands of organizations across a wide range of industries. 

Join our team! At Nuance, we are constantly reinventing how people connect with technology and with each other. Our AI-powered solutions empower organizations to transform “business as usual.” For decades, the world’s leading financial, healthcare, telecommunications, retailers, and government organizations have trusted Nuance to bring them award-winning solutions that deliver more meaningful outcomes and empower a smarter, more connected world. From clinical speech recognition technologies that free physicians to spend more time caring for patients to real-time intelligence that powers billions of customer interactions, we’re deeply committed to helping organizations push the boundaries of what’s possible.

Job Summary

Summary:

The Sr. Cloud DevOps Engineer will be part of the Nuance Global R&D Engineering Team.  This position will participate in the creation and maintenance of development, test and production cloud resident HPC environments with a goal of high availability, fault-tolerance and scalability, as well as being responsible for designing, implementing, and improving security solutions & integrations across the GR&D organization. This engineer will join a team focused on the architecture and development of cloud-native, high-performance compute infrastructure, depoying and enhancing IAAS solutions to align with Nuance’s global security and privacy programs.

Principal duties and responsibilities:

• Work with engineering and architecture teams to design and implement scalable software and infrastructure services, developing Azure templates and expanding automation & configuration management functionality.
• Work with the architecture team to design and implement a cloud management solution, potentially spanning multiple CSP and private cloud platforms.                                   
• Will work with Nuance divisions which support Nuance Research platforms in large scale and cloud-centric environments, and will directly contribute to continuous improvements of our infrastructure security posture.
• Provide security expertise to internal clients on topics ranging from cloud architecture, hardening, monitoring, incident detection, and response, as well as gap analysis for security improvements and critical controls
• Perform tasks related to securing and maintaining the products, tools, and processes for which you are responsible
• Design and implement new tools and processes to automate configuration, deployment, monitoring, and operational activities using cloud infrastructure DevOps best practices

Knowledge, skills and qualifications:

• Education: Bachelor/Master’s degree in Business, Compute Engineering or Technology discipline, MBA a plus
• Minimum years of work experience: 5+ Years Enterprise Systems Development

      Required Skill:

• Proficiency with orchestration and configuration automation frameworks, such as Chef, Ansible, or Puppet, necessary for deploying and managing a full-stack cloud environment.
• Proficiency with Linux system administration and with the development of IAAS and automation tools.
• Ability to create and utilize cloud formation templates to automate build processes, including image generation.
• A team player capable of high performance, flexibility in a dynamic working environment with Agile methodologies.
• Experience with securing environments on one or many of the major cloud providers to an industry certification standard, such as PCI or HITRUST

Preferred skills:

• Multi-Cloud provider certified professional preferred
• Experience designing and building Research-focused / HPC application environments on primary cloud provider infrastructure,  including services for big data analytics, scale out HPC applications, GPU-centric ML and deep learning
• Experience with technologies to include: Linux, Puppet, Grid Engine (or similar batch processing scheduler)
• Experience in designing and developing complex distributed IT solutions (e.g. cloud, distributed systems or high-performance computing experience).
• Experience working within a HITRUST, HIPAA, or PCI compliant environment with required access policy and logging controls
• Previous experience in the HealthCare industry and/or with HPC Research Environments
• Security and privacy certification, such as OSCP and SANS, HIPAA, CSC CIS20, NIST 800, SOC II and HITRUST experience is a definite advantage
• Efficiency with at least one scripting language

Additional Information

Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.

Nuance celebrates diversity and is proud to be an equal employment opportunity and affirmative action workplace. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, military and veteran status, disability, genetics, or any other category protected by law or Nuance policy.  If you need an accommodation because of a disability for any part of the employment process, please call 781-565-5086 and let us know.