Salesforce Administrator (Remote) at Numerated

| Remote
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Overview /

The Salesforce Administrator will provide support to Numerated through the customization and configuration of our Salesforce platform. The SA will provide technical analysis, implementation and delivery of key revenue strategies. This position will contribute to both daily tactical work and strategic initiatives for our sales and customer success teams.


The successful candidate will have a record of success in improving processes and adoption using the Force.com platform. The Salesforce Admin will be responsible for executing on the day-to-day configuration, support, maintenance and improvement of the organization's CRM platform. In addition to day-to-day activities, this individual will work closely with functional leaders, organizational units, and subject matter experts to identify, develop and deploy new business processes as well as enhance core program business processes.


Essential Responsibilities /

  • Serve as primary system administrator for the Salesforce environment
  • Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks
  • Administer and support Salesforce including user setup and design/configuration of Custom Objects, Profiles and Roles, Workflow/Process Builder, Visual Flows, Custom Fields, Validation Rules, Page Layouts
  • Develop reports, dashboards, and processes to monitor data quality
  • Define, build, customize, deploy, and maintain Salesforce reports and dashboards.
  • Coordinate testing and deployment plans for complex change management/rollouts
  • Deliver user guides and/or training for deployments
  • Lead our organization in user onboarding, ongoing training, support, data management, and integrations throughout the platform.
  • Support end users with questions or system issues; work with leadership to track, prioritize and resolve any system bugs
  • Support user adoption and satisfaction by working with end-users to develop and deliver best practices, tips, documentation, and training materials.
  • Assist in training of new users, and grow the Salesforce skill set across the organization
  • Complete regular internal system audits and prepare for upgrades
  • Assisting management with Sales Operations tasks

Education Requirements /

  • Bachelor’s degree Preferred
  • Certification Requirements: Salesforce Administrator Certification; additional Salesforce Certifications (Developer, Marketing Cloud) a plus.

Work Experience Requirements /

  • 3-5 year’s experience as a Salesforce administrator
  • 3-5 year’s experience of business systems administration and/or management, including Salesforce
  • Collaborative with and managed cross-functional, virtual teams and stakeholders
  • Experience working with or for a SaaS organization preferred
  • Experience with Agile Development and SCRUM delivery methodologies and tools a plus
  • Experience with marketing automation systems, e.g. HubSpot a plus
  • Creative and analytical thinker with strong problem-solving skills
  • Self-started and able to handle prioritization and completion of multiple project streams simultaneously across various priorities
  • Must demonstrate exceptional verbal and written communication skills
  • Ability to work in a team environment with a variety of levels of management and SME’s

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • AWS (Amazon Web Services)Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • FlaskFrameworks
    • Amazon Web ServicesFrameworks
    • PostgreSQLDatabases
    • ConfluenceManagement
    • JIRAManagement
    • HubSpotCRM
    • SalesforceCRM

Location

1 Lincoln Street , Boston, MA 02111

An Insider's view of Numerated

What's something quirky about your company?

We have a lot of strong communicators and that’s created a very special environment. Everyone has a sense of unity and I think that makes Numerated as much a community as workplace. We mostly work from home, and have a lot of casual slack channels, for instance, where you can get to meet new coworkers with similar interests.

Andrew

Data Integration Engineer

What does your typical day look like?

Since we work from home, I get to sleep in. Then I start my mornings by checking my calendar and slack before our morning team standup—its later because we have people all over the country. It’s a great atmosphere and way to set the day’s agenda. Beyond that, a day’s work is typically filled with an equal part collaboration and personal work.

Aaron

Senior Engineer

How does the company support your career growth?

As I grew with the company, so did my responsibilities. I've been able to build features from the ground up, conduct interviews, and lead a team. Numerated also pays for an O’Reilly subscription for the engineers and I've been using it to study for my AWS certification. I've never felt blocked, but always supported.

Guillaume

Senior Software Engineer

How would you describe the company’s work-life balance?

Work life balance is key to what we do. The problems we’re solving are interesting and challenging and we’ve got a great team of really smart people working on them. With that comes a degree of independence that’s important. It allows you to push forward your own ideas. People work hard, but at the end of the day you’re expected to unplug.

Rob

Software Engineer II

What are Numerated Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
We have unlimited time off.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Happy Hours
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Paid industry certifications
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