QA Engineer

Boston, MA

PatientPing is a venture-backed health technology company based in Boston, MA that is transforming healthcare delivery. We are building a national network that connects providers with real-time notifications when their patients receive care anywhere, so that providers can better coordinate patient care. Our customers include hundreds of health systems, physician organizations, and post-acute care providers across the country. Our vision is bold – to build a national care coordination network that allows providers to put patients at the center of their care.

Job Description: 

We are actively hiring a full-time Quality Assurance Engineer who wants to play a role in helping create something meaningful that will greatly impact people’s lives. PatientPing supports a number of customer facing web-based applications that facilitate care-coordination. The QA Engineer will work closely with the engineering and product teams to develop and apply test suites, define acceptance criteria, analyze results, and specify bugs to be squashed. The QA Engineer will also work closely with Market Leads as a first point of contact. The ideal candidate is detail oriented, curious, eager to learn how things work, and strives for excellence. 

What You Will Do:

•Work closely with engineering team to develop and apply test suites 

•Maintain a list of bugs to be fixed

•Ensure the release high quality software in every sprint cycle

•Work closely with the product team to define acceptance QA criteria for new features 

•Work closely with Market Leads to handle customer queries and solve issues

•Help define new features and improvements 

•Help define specifications for new tools to improve resolving support issues

What You Need:

Required:

•5+ years of Manual QA experience

•Experience writing basic SQL queries

•Experience writing test cases

•Ability to troubleshoot customer issues in a complex environment

Desired:

•Automated testing experience

•Test plan/suite management experience (e.g. TestRail)

What You Get: 

•Be on the ground floor of a rapidly growing company with many opportunities to expand the role and responsibilities 

•Have the autonomy to build something with an enthusiastically supportive team

•Learn best practices from world class investors and advisors

•Become an expert on healthcare delivery system transformation, and work closely with the country’s most innovative health systems

•Receive cash and equity compensation with health, dental, and other benefits