Managing DevOps Engineer

Boston, MA

PatientPing is a venture-backed health technology company based in Boston, MA that is transforming healthcare delivery. We are building a national network that connects providers with real-time notifications when their patients receive care anywhere, so that providers can better coordinate patient care. Our customers include hundreds of health systems, physician organizations, and post-acute care providers across the country. Our vision is bold – to build a national care coordination network that allows providers to put patients at the center of their care.

Job Description:

We are actively hiring a hands-on DevOps manager who wants to create something meaningful that will greatly improve people’s lives. PatientPing is a world-class platform that collects, analyzes, and exposes real-time patient flows through the US health care network in thoughtful, innovative ways. This role is a unique opportunity for someone who not only wishes to architect and build scalable, fault-tolerant, cloud-based solutions, but also help evolve the DevOps department into an even more successful organization as the company grows.

What You Will Do:

• Establish a roadmap for building industry-leading visibility, predictability, and manageability into PatientPing's software and infrastructure

• Work closely with the VP of Engineering to ensure the highest standards of design, implementation, performance, and security are met

• Empower your reports to become the runtime technical conscience of PatientPing Engineering

• Take an already high-performing team and grow it into one that is truly exceptional

What Success Looks like:

In 3 months...

• Become familiar with the details of our business domain, deployment process, and DevOps codebase

• Manage the DevOps team's standups and process artifacts

• Collaborate with Product and Software Engineering to identify and prioritize new initiatives

• Begin contributing to Ansible playbooks and other automation components

In 6 months…

• Be well along the path of implementing a realistic but ambitious service improvement roadmap

• Participate in the recruiting process to attract high caliber talent

• Develop the careers of engineers by providing feedback and creating growth opportunities

• Take a leading role in the software development process through mentorship and peer review

In 12 months…

• Demonstrate repeated delivery of team-sized goals within expected timeframes

• Formulate meaningful improvements to process and demonstrated increased team productivity

• Motivate, educate, and inspire the entire PatientPing Engineering organization to produce exceptionally well-behaved and resilient services

What You Need:

• 8+ years handling the provisioning, deployment, monitoring, and alerting of server-side applications

• 5+ years managing direct reports

• 5+ years coding in modern "devops"-y languages such as Python, Ruby, or Go

• 3+ years experience building managed solutions in AWS or other public cloud environment

• Excellent written and verbal communication skills

What You Get:

• Be on the ground floor of a rapidly growing company with many opportunities to expand the role and responsibilities

• Have the autonomy to build something with a brilliant and enthusiastically supportive team

• Learn best practices from world class investors and advisors

• Become an expert on healthcare delivery system transformation

• Receive cash and equity compensation with health, dental, and other benefits

PatientPing is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive culture and celebrate authenticity. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics.