Manager, Application Engineering - EMEA at Markforged

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With a team of world-class Application Sales Engineers, the EMEA AE manager is tasked with cohesively bringing together your team to support the wider EMEA team and provide the technical face of Markforged to our clients and partners. For those who are also mechanically-inclined and who enjoy solving a variety of complex problems for customers, thriving in a technical sales setting, the EMEA AE Manager role could be a great fit for you, acting as both player and coach and well as mentor. Your team of Application Engineers serve as trusted advisors to prospects and customers through leveraging their technical expertise and business acumen to propose relevant solutions to real business problems. The EMEA AE manager needs to manage with a light touch whilst creating an environment in which your team can thrive! 

You will be managing a team of Application Engineers throughout EMEA. You will be working in tandem with our sales team and local partners to sell across a wide variety of customers across verticals within the EMEA geographic region. As a good Application Engineer anticipates and overcomes technical objections in order to grow and accelerate sales opportunities, providing the right solution to our customers, as the EMEA AE Manager, you will need always to be ahead of the game, flexibly deploying and personally supporting your team, and be able to demonstrate proven leadership skills, purveying confidence, drive and energy into the role .

What will you own?
  • Gain and maintain expert technical knowledge and proficiency with Markforged products, applications and the additive manufacturing industry in general
  • Serve as the technical lead resource to both your own AE team, the wider EMEA team as well as our Value Added Resellers, on sales opportunities and take ownership of training, enablement and knowledge transfer of technical resources
  • Support AE’s, sales representatives and/or our partners in discovery meetings to uncover business and technical requirements that map to Markforged solutions
  • Demonstrate Markforged capabilities, including software, printers, demo parts and custom benchmark parts and enable our partners to do the same
  • Support internal product, sales and engineering teams by driving feedback and content for marketing collateral through case studies
  • Support marketing efforts by serving as an industry thought leader at events and webinars

Important Note: 

Although we list out what we generally look for, we are very likely missing other attributes and skills that you have that could make you a great fit, but are not currently listed. Research has shown this especially applies to women and other marginalized groups, who tend to apply if they check 100% of every box, versus men who apply if they hit roughly 60%. The point we’re getting at, it doesn’t hurt to take a chance and apply!

What you have:
  • Mechanically intuitive and knowledgeable about a range of manufacturing processes, ideally across multiple industries
  • Just as comfortable in deep technical discussions with engineers and manufacturing professionals as they are presenting to varied audiences, including executives
  • Consultative, making sure to ask questions to understand the “why”
  • The ultimate team player, able to balance the needs of internal Markforged sales representatives with those of our reseller network
  • Skilled manager, teacher and enabler helping their AE and Partners in region to attain a higher degree of technical proficiency and self-sufficiency
  • Driven and self-motivated with the ability to manage people and processes as well as several long-term projects with minimal oversight in a fast-paced environment
  • Have proven people management / interpersonal / team skills in a complex engineering environment.
  • Proven project and time-management skills
  • The ability to manage a team remotely
  • Engineering degree (mechanical preferred), or related technical degree
  • Minimum 5 years’ experience in a commercially oriented engineering or technical field
  • Demonstrable people, process and project management and presentation skills
  • CAD experience
  • Demonstrable expertise in some of the following areas: Manufacturing, new product development, supply chain, process characterization, materials, 3D printing
  • Solution selling execs, professional services managers with strategic consulting experience strongly preferred
  • MBA or graduate degree in a related technical field ideal
  • Excellent written and verbal communication skills, including mastery in English (and local language if applicable)
  • Willingness to travel up to 50%

#LI-REMOTE

Why Markforged?
Help us reinvent manufacturing. 
We are reinventing manufacturing so that engineers can build anything they imagine.
 
We are one team that wins together!
You will be engaging every day with passionate and dedicated individuals in a collaborative environment working towards making best-in-class products.
 
Perks & Benefits
For all US-based roles, we offer a competitive compensation package and a full suite of benefits, including medical insurance, dental insurance, vision insurance, 401(k), parental leave, commuter benefits, open PTO policy, and more. Our work environment includes casual dress, a fully stocked kitchen, bike storage, free parking, weekly catered lunches, and fitness perks. You will have unlimited access to our 3D printers for professional and personal parts!
 
Please be aware that the Company requires all employees [who are required to work onsite, whether regularly or sporadically] to be vaccinated for COVID-19. This position will require the successful candidate to show proof of a vaccination. The Company is an equal opportunity employer, and will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.
 
Markforged values the differences among our employees and provides equal employment opportunities to all employees and applicants for employment. These differences include but are not limited to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. This goal emphasizes the development of inclusive work environments that capitalize on each employee’s skills, experience, and unique perspectives as we strive to achieve an unparalleled standard of excellence.
 
To all recruitment agencies: Markforged does not accept agency resumes. Please do not forward resumes to our jobs alias or Markforged employees. Markforged is not responsible for any fees related to unsolicited resumes.
 
 
#LH-RH1
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • CoffeescriptLanguages
    • jQueryLibraries
    • AngularJSFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • SolidWorksDesign
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • TrelloManagement
    • WordpressCMS
    • SageCRM
    • SalesforceCRM
    • MarketoEmail
    • MarketoLead Gen

Location

480 Pleasant Street, Watertown, MA 02472

An Insider's view of Markforged

What are some social events your company does?

Our office has periodic happy hours and company offsite parties, as well as a weekly all-hands meeting where different teams present and lunch is served.

Daniel

Content Engineer

What does your typical day look like?

Every day for me is a little different. Typically, I'd start the day by checking on the results of some multi-day experiments or pull parts out of experimental furnace runs for our metal system. Later in the day, I'd kick off the next set of experiments, which could be something like a regular print or a special furnace run.

Michelle

Materials R&D Engineer

What makes someone successful on your team?

We're taking risks here with new technology, and we're asking our clients and partners to do a lot of the same, but we have data that shows that it's worth it. And as we move forward, we're going to continue needing the space. Be ready to move fast, learn, and adapt to changes as they come and as we scale.

Lauren

Enterprise Business Development Representative

What unique initiatives do you have that encourage innovation?

For the last hundred years, machines have been unaware of what they’re creating and would happily waste millions of dollars producing out-of-spec parts. We’re going to fix that by connecting the machines that make parts, and the ones that inspect them, with a powerful AI software.

Greg Mark

Chairman of the Board

What's the biggest problem your team is solving?

I think one of the most challenging things as a print systems engineer is learning all the technical and non-technical aspects of our business. We have to know a lot, kind of like a jack of all trades. We have to have our fingers on the pulse of a lot of different teams so that we have a holistic picture of what's going on.

Dalton

Print Systems Engineer

What are Markforged Perks + Benefits

Culture
Partners with Nonprofits
We sponsor a Distinguished Black Engineer scholarship and Female Engineer scholarship through Bold.Org
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Markforged provides up to 12 weeks of parental leave to eligible employees.
Flexible Work Schedule
Remote Work Program
Work remotely on occasion as needed - especially during COVID no one is required to be in office unless deemed essential.
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Markforged has a take what you need vacation policy.
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
We have plenty of controllers for video games - and ping pong tables in both offices.
Stocked Kitchen
Snacks, hot and cold coffee, gourmet tea selection, soda, Soylent, yogurt, string cheese, fruit and veggies!
Some Meals Provided
Markforged provides free catered lunch every Tuesday.
Happy Hours
Weekly Friday happy hours and quarterly Work Anniversary Celebrations.
Parking
Free, dedicated employee parking lots.
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Markforged offers employees professional development opportunities like The ability to attend job related conferences and seminars.
Diversity Program
Promote from within
Customized development tracks
Paid industry certifications
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