Overview

Cybba is looking for an energetic, responsible person to join our growing organization. The Junior QA Analyst should have a strong attention to detail and a basic technical understanding to successfully ensure the quality of our tech team’s configurations and implementations. We want someone with a "can-do" attitude; someone who is willing to do what it takes to satisfy clients and ensure software performance.

This is a great opportunity for recent graduates looking to enter the e-commerce technology industry. Once established in this role, the right candidate will have the opportunity to explore a more senior role with the company – including product reconfiguration, front end development, and customer facing account management.

Responsibilities

• Post-implementation quality assurance of e-commerce products
• Acquire and maintain deep product knowledge by communicating closely with Cybba’s technology team
• Analyze and troubleshoot customer issues regarding JavaScript implementation and configuration
• Communicate with the Account Management and Sales teams to ensure proper set up
• Verify website and web browser compatibility with our software solution
• Provide on-going quality assurance of software performance 
• Work with customers to properly implement and test Cybba’s solutions

Qualifications

Required

• Excellent attention to detail
• General familiarity with web and e-commerce concepts
• Strong interpersonal, presentational and communication skills 
• Analytical thought process and logic-based problem-solving skills
• Willing to learn and evolve in this fast-paced company

Preferred

• Understanding of HTML, JavaScript applications and customer website user experience
• Previous quality assurance experience
• Experience with programming and/or website development
• Sales and customer service orientation
• MS Word, Excel and PowerPoint knowledge

The Company

Cybba Inc., founded in Boston in 2017 with offices worldwide, helps to bring its innovative digital marketing solutions to e-commerce companies around the world. Using advanced data analysis, we provide leading digital marketing solutions for brands of all sizes. Our strategies include in-depth customer segmentation, digital display ads, onsite optimization, and remarketing technologies. With these strategies and our full-service account management, we help brands drive qualified traffic to their sites, increase customer conversion rates, and reduce cart abandonment.

Each day at Cybba involves new and exciting projects, but that doesn’t mean we don’t know how to have fun! Snacks and kegs, office parties and charity events – what more could you want? To support Cybba’s continued growth, we are always looking for passionate and talented individuals to join our dynamic, hardworking team. Do you have what it takes?