iOS Engineer II (Monetization)
At WHOOP, we're on a mission to unlock human performance. WHOOP empowers members (Olympians, Professional Athletes, Fitness Enthusiasts, etc) to perform at a higher level through a deeper understanding of their bodies and daily lives. We are looking to add highly motivated skilled engineers to our team to help us scale and take our proven system to new heights.
The Monetization Team at WHOOP is responsible for increasing the lifetime value of each WHOOP customer by increasing retention and giving customers tools to manage their memberships. We take a very data-driven approach to everything we do, meaning we frequently measure the performance of our features and make iterations based on those results.
As a member of the Monetization team, you will contribute to software features focused on increasing customer lifetime value via various initiatives including churn prevention, reactivation, pricing strategy, upsells, and upgrades. You will contribute towards the technical direction and influence features alongside your peers and product management. You will make extensive use of A/B testing and other analytic techniques to help collect data that will drive product decisions and deliver business value.
RESPONSIBILITIES
- Build software that allows users to maximize the value of their WHOOP subscriptions
- Build software flows that enable users to share/purchase WHOOP for others
- Contribute to a unified e-commerce ecosystem where users can discover WHOOP products
- Work collaboratively in a business growth environment with a product and technical vision
- Establish and analyze user metrics and feedback to help set the direction of the Growth team
- Contribute to the iOS application with the opportunity to set best practices and increase usability for users and developers alike
- Communicate effectively with immediate and external team members
- Own the growth experience on iOS with a strong product and member value focus
- Present solutions and frameworks for the betterment of the team to other software teams
QUALIFICATIONS
- Experience in building, testing, debugging, and delivering iOS apps in a professional environment
- Experience with Swift, Objective-C and iOS frameworks such as Core Data, Core Animation, Grand Central Dispatch, etc
- Experience developing libraries/frameworks and tooling that is used by other developers
- Excellent knowledge of Xcode, Fastlane, CocoaPods, and debug tooling
- Experience communicating with a RESTful backend
- Experience using best-practice mobile architecture and modular design, including patterns such as MVVM, Protocol Oriented Programming.
- Competency in multi-threading, and experience with performance and memory profiling.
- Knowledge of layouts, views and other iOS UI concepts especially pertaining to Apple Design Guidelines.
- Firm belief that automated testing is important and experience writing both Unit and UI tests.
- Product minded engineer with empathy for the customer experience
- Willingness to learn and grow rapidly across iOS and external systems
- (Nice to have) Knowledge of payment processing and/or e-commerce integrations such as Stripe and Shopify
WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.