Dynatrace
Dynatrace enables flawless and secure digital interactions.
Hybrid

Enterprise Services Architect - Extensions

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Are you interested in working with the world’s leading Application Performance Management (APM) solution? In this role, you’ll work directly with several Dynatrace departments and our customers to design, develop and support extensions for our award-winning APM solutions. You’ll represent Dynatrace as an expert in the practice of application performance management, providing customers with the means to extend the Dynatrace Platform along their digital transformation journeys. You’ll have the opportunity to learn new technologies while using your existing knowledge of application integrations.

 

This is an architect level position, requiring more than just product knowledge and expertise. Ideally you have years of experience running integration engagements, from planning the architecture, to developing the implementation. You are also a natural problem solver who likes a variety of challenges while working in complex environments. It helps to be personable and outgoing because you’ll be right in the middle of things, having regular interactions with developers, architects, sales engineers, product management and consultants. Your strong technical background, combined with your ability to communicate clearly, credibly, and confidently, will make you the direct cause of “wow!” experiences at our customers. You will be part of a global team of experts and architects, reporting to a director based in Europe. This is a remote role, but with some traveling.

Typical Activities

  • Serve as a subject matter expert on techniques and best practices for extending Dynatrace, combining product expertise with your skills and knowledge
  • Consult with customers to understand, and then meet, their business and technical goals
  • Develop, and support, integrations with 3rd party tools and devices to extend the footprint of Dynatrace
  • Work with customers to provide information on how to best incorporate the Dynatrace product into non-out-of-the-box supported environments
  • Participate in project scoping and integration architectural deployment design
  • Partner with the sales team as needed in presales technical sessions
  • Recommend complementary Dynatrace products or product features to meet customer goals

Qualifications

  • Undergraduate or graduate degree in Computer Science, Computer Information
  • Systems, or a related technical discipline, or equivalent work experience
  • 5+ years hands-on design and programming experience in an object-oriented language, preferably Python
  • 4+ years of consulting experience, preferably with APM tools
  • Strong architectural understanding of either the JEE or .NET platform and how it
  • works, and a self-directed willingness to learn about other platforms and “new stack”
  • technologies
  • Clear understanding of highly distributed applications and how they interconnect and communicate, from the browser or mobile app, through the cloud,
  • CDNs, and third parties, into the data center, and through to the back end
  • Ability to have meaningful discussions around technical concepts such as object-oriented
  • fundamentals, web application infrastructure, memory management and
  • GC, threading, frameworks, design patterns, exception handling, messaging,
  • reflection, aspect-oriented programming, dependency injection, etc.
  • Demonstrated experience with data visualization via charts and dashboards,
  • including appropriate use of granular and aggregate data
  • High technical comfort with Windows administration, and with Linux/UNIX
  • command line
  • High technical comfort creating and maintaining personal virtual machines
  • (Windows and Linux guest OSes)
  • Experience with, and understanding of, Docker for personal test environments
  • Inherent and proven problem-solving nature, with an engaged, self-motivated,
  • can-do attitude
  • Excellent verbal and written English communication skills and attention to detail.
  • Comfortable with people from the development labs to the executive offices
  • Comfortable taking educated risks as warranted

Desirable Skills and Experience

  • Previous Dynatrace experience, or experience with another APM tool
  • A broad experience with network devices, databases and messaging systems
  • Ability to write or contribute to technical white papers and blogs
  • Extensive knowledge of Python

We take our Employer Brand and internal culture seriously. So much so, we are consistently recognized by reputable companies and brands like Business Insider, USA Today and Forbes. This year so far, Dynatrace scored a seat on Comparably’s award lists for Best Company Outlook, Best Company Global Culture, and Best Places to Work in Boston, to name a few. Dynatrace was also honored in the coveted Top Workplaces USA list in 2021. And we we’re proud to be recognized on BuiltIn Boston’s 2021 Best Large Companies to Work For and Best Paying Companies. We’ve got it made—won’t you join the #DynatraceLife?


#LI-JD1


Dynatrace provides software intelligence to simplify enterprise cloud complexity and accelerate digital transformation. With AI and complete automation, our all-in-one platform provides answers, not just data, about the performance of applications, the underlying infrastructure and the experience of all users. That’s why many of the world’s largest enterprises trust Dynatrace to modernize and automate enterprise cloud operations, release better software faster, and deliver unrivaled digital experiences.

 

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an equal opportunity employer and VEVRAA Federal Contractor. We consider all qualified applicants of diverse background and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, veteran status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [email protected]. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.


Note to Recruiters and Placement Agencies: Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace.

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What are Dynatrace Perks + Benefits

Dynatrace Benefits Overview

Being a leader in the market doesn’t mean it’s all work and no play. At Dynatrace, our employees take their jobs seriously but also like to have fun. While at work, we encourage you to take a break and enjoy a game of ping-pong, have a cup of coffee or go to the gym. Work flexibility is important at Dynatrace, we are investing in your growth and happiness! Dynatrace provides a comprehensive benefit plan that allows employees to select benefits that fit their personal needs and stay competitive in the market place.

Culture
Volunteer in local community
Open door policy
Open office floor plan
Employee resource groups
Remote work program
Diversity
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave
Family medical leave
Adoption Assistance
Vacation + Time Off
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development
Tuition reimbursement
Lunch and learns
Promote from within
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

Our values
We keep things simple. Common sense has guided our journey and enabled us to grow and excel. As we’ve developed, we've identified three pillars that define and embody our culture:

Innovate with Passion
We build innovative solutions and creative approaches to our business across all functions to benefit our stakeholders. Our passion is fueled by our profound curiosity, inspiration, and desire to drive positive change.

Engage with Purpose
We aspire to fulfill our mission by committing to excellence and delivering meaningful customer value. We collaborate and communicate effectively to reach our shared goals and aid our customers in achieving their objectives. We listen with empathy, encourage diverse perspectives, act with kindness, and foster an environment where every Dynatracer can have an impact.

Win with Integrity
We deliver results through honesty, transparency, and accountability. We compete with tenacity while upholding the highest ethical standards and respect for our customers, partners, and colleagues. We constantly learn from feedback, celebrate with humility, and strive for excellence.

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