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At Chewy, our mission is to be the most trusted and convenient destination for pet parents (and partners), everywhere.
Boston, MA

Associate Director of Software Engineering at Chewy (Greater Boston Area, MA)

| Greater Boston Area
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Our Opportunity:

Chewy is growing and we are looking to expand our autoship systems and services team with talented software engineers in multiple locations.  Chewy is looking for an Associate Director Software Engineering to join our autoship platform team. This is a high-profile position that will have exposure across the entire subscription business, influencing the vision and implementation of architecture, design and features for the autoship platform. As the AD of Software Engineering, you will act as an engineering leader while leading a team of strong engineers building Chewy’s next autoship platform.

You will be a senior engineering leader with a BS in CS, or related degree/experience, focused on mainly on frontend and backend development. Our Autoship team is scaling the platform to have loosely coupled components, a real-time event system and self-corrective processes for real-time customer experience, a federated GraphQL API to seamlessly access data, and an aggregated data pipeline to ingest data from predictive ML models and recommendation engines. You will use Java, Javascript, NodeJS, GraphQL, DynamoDB, SNS/SQS, AWS ECS/Fragate, Kubernetes, Kafka, and AWS Lambda to build out the platform. In this is role you will lead the team to develop new concept prototypes, applications, system & services supporting standardization, optimization, automation, and process infrastructure of the Autoship business & operations.

About this Team:

Autoship is a service that Chewy offers to customers so that they can receive items that they purchase often, on an automatic shipment schedule.  Our team’s mission is to make Autoship the most loved pet care subscription program. As the most convenient and simple-to-use subscription offering, Autoship helps pet parents easily address their pets’ needs so they can spend more time enjoying their relationships with their pets. Furthermore, Autoship customers are Chewy’s most developed and loyal customers, and the trust they place in Autoship to meet their needs drives long-term customer engagement with Chewy.

What You will Do:

  • Manage and lead multiple scrum teams with 10+ experienced engineers responsible for building Chewy’s next generation autoship platform
  • Partner with our recruiting team to continue to build your team and mentor the growth of the existing team
  • Drive technical decisions and be accountable for the delivery of solutions on initiatives they own
  • Contribute to road map definition in collaboration with technical and product leadership
  • Review code and implementations, provide feedback for technical contributors
  • Must be able to identify and manage priorities within the context of overall autoship business objectives based on data driven decision making
  • Develop System / Component prototypes (front & back end both) and APIs (Interact with the full application stack) for a rapidly scaling platform for vendor management, while ensuring successful product delivery and operational excellence
  • Design, develop and implement large-scale distributed systems prototypes with large volumes of data, focusing on scalability, latency, and resiliency
  • Experience in using DevOps principles and techniques to delivery high quality software prototypes with the least technical debt possible

What You’ll Need:

  • Completed Bachelor’s degree in Computer Science, or related field, or equivalent experience
  • 5-10 years of experience in Software Development as a software engineer
  • 2+ years of experience in Engineering Management
  • Technical savvy, including hands-on knowledge/skill of system integration, database, and business intelligence
  • Experience in communicating software product features, technical designs & product strategy with users, other technical teams, and senior management
  • Working experience with distributed SCM (GitHub a plus), DevOps, AWS
  • Project experience using Java, AWS, React, GraphQL or similar frameworks and/or libraries
  • Agile experience leading Scrum teams desired.
  • Ability to perform business requirements analysis and design with strong prioritization skills to identify minimal viable/lovable products.
  • Excellent interpersonal and communication skills, strong analytical skills, and ability to deal with ambiguity in a rapidly evolving business environment
  • Capability to identify and mitigate development and implementation risks


  • Experience in e-commerce, retail, subscription management focus a plus
  • Experience with Scrum, XP or other agile methodologies a plus
  • Experience with configuration and deployment management via Terraform or Ansible and be hands on technology infrastructure, network, compute, storage, and virtualization experience
  • Experience with data analysis/mining in large scale database environments a plus.
  • Familiarity with AWS/Azure/GCP
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact [email protected] 
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Where we are

Located in the Fort Point neighborhood, home to many of Boston's hip and upcoming restaurants along with emerging technology companies.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • VueJSLibraries
    • DjangoFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • GRPCFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • VerticaDatabases
    • AerospikeDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • UXPinDesign
    • ConfluenceManagement
    • JIRAManagement
    • dotCMSCMS

What are Chewy Perks + Benefits

Chewy Benefits Overview

We offer competitive salaries and 401k, unlimited time off, comprehensive medical, dental, and vision benefits, in addition to wellness programs, online communities, and resources for improved physical and mental health... enabling you to be your best self - in and outside of work. With mentorship programs, employee resource groups, cross-functional job trainings, events, and customized development tracks for advancement, we're proud to help develop and promote our team members from within.

True to our business, we're pet-friendly and have fun pet-related perks like Paw-ternity leave for new pup parents and Chewy employee discounts. We offer countless volunteer opportunities, recreational club teams, company outings, happy hours, and team events to enable you to bond with fellow Chewtopians and have some fun!

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Chewy sponsors office sports leagues year-round.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross-functional lunch and learns.
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks

An Insider's view of Chewy

What’s the vibe like in the office?

Fast paced! We work in "doggy-years" here. It's a place where talent and hard work is valued and where team members can think big and can bring their dreams to life.


Senior Technical Recruiter

What projects are you most excited about?

I'd say our new onboarding program, which educates and immerses Chewy’s new hires in our business, mission, and Operating Principles. I hope new Chewtopians walk away from our revamped onboarding experience with a deeper understanding of what makes Chewy special and that it helps them build connections with their fellow new team members.


Senior Talent Manager

What are some things you learned at the company?

Creating a work environment that is accessible to everyone attracts a diverse talent pool and unlocks talents and skills that might not be available otherwise.


Sr. Accessibility Program Manager

How do you make yourself accessible to the rest of the team?

Aside from the standard 1x1s and team meetings: 24/7 via text, email, chat, voice and during business hours by walking around the office engaging in conversation, listening to current challenges and proposed solutions.


VP, Software Engineering

What’s the vibe like in the office?

My favorite Operating Principle here at Chewy is “Debate Openly, Commit Fully.” It makes me comfortable having passionate disagreements with my coworkers about a project when appropriate, knowing that we can have a (zoom) beer later that day and feel OK about it. Every company strives for that culture, and it's a part of our DNA at Chewy.


Senior Product Manager

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