Client Solutions Group, Field Engineer - North America (All Regions)

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, develop and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We look forward to including you in our Client Solutions Group as an Client Solutions Group, Field Engineer on our team in North America - All Regions.

The Field Engineer is a seasoned professional who has extensive technical experience supporting long term customer solutions and relationships. The individual must have highly developed people and organizational skills, be able to prioritize work quickly and effectively in a dynamic environment. The position requires an individual who has a strong understanding of many technologies and is highly competent in communicating technology concepts with customers, partners, sales, and fellow employees. 

What you'll achieve 
As a Field Engineer, you will be key partner of a customer facing sales team.  The Field Engineer will become a "trusted advisor" to their specific customer and augment the Dell account team. This will include providing technical consulting; act as a Level 3 resource to the customer, and support tailored to a specific customer's environment and needs. You will provide pre-sales guidance on End User Computing Solutions with our field sales teams, helping to define and present the overall Dell Technologies value to our customers using the full range of the Dell client portfolio.  
 

You will: 

• Be the Intel Technology lead for Sales and Field Engineering organizations in CSG driving NPU & AI PC adoption 
• Responsible for Enablement of the technical organization on Intel products  
• Supporting sales & extended team directly with overcoming technical objections for Intel issues 
• Technical Liaison with Intel FAEs & Dell internal partners/account teams 
• Responsible for building and maintaining a relationship with Dell internal extended teams around Intel products (FPM, Support, PG ,CT, Services) 
• Supportive of customer engagements via onsite and/or virtual meetings ( travel required) 

  
Take the first step towards your dream career 
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: 

Essential Requirements 

• Good organizational, customer service and communication skills  

• Professional presentation skills 

• Experience in Information Technology areas comprising any of the following:  

Systems Administration/Integration, Professional Services/Consulting, Hands-on experience with End-User environments including deploying desktops, building servers, or 4+ years of technical business-related pre-sales experience. 

• Ability to prioritize and balance your schedule in a flexible work environment   

Desirable Requirements 

• Advanced knowledge of systems management and experience in Vpro, AMT & EMA
• ​Experience with Citrix, VMware Horizon, Microsoft Server OS 2012/2016, or Windows 10/11 experience (Technical Certification a plus) 
• Systems Management experience (Microsoft Endpoint Configuration Manager (MECM))

Compensation

Dell is committed to fair and equitable compensation practices. The Total Target Compensation range for this position is $150,000 - 225,000, which includes base salary and annual bonus.

Benefits and Perks of working at Dell Technologies

Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member — right now at MyWellatDell.com

We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.  

If you’re passionate about emerging end user computing solutions and are keen to broaden your expertise, this is your opportunity to develop with Dell. 

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.