Enablement Manager (Sales & Customer Success)

We are hiring an Enablement Manager to evolve and professionalize how our Sales and Customer Success teams operate. This role sits at the center of our go-to-market engine and is accountable for raising the standard of execution across the entire customer lifecycle. 

This is not a training role. This is a performance role.

You will partner across Sales, CS, Product, Marketing, and RevOps to turn strategy into consistent, high-level execution, improving conversion, accelerating ramp, strengthening retention, and driving adoption of our full solution stack.

What You’ll Own

1. Elevate Revenue Execution

• Increase conversion across the funnel (SQL → Demo → Close) through tighter, more consistent execution across GTM teams
• Reduce ramp time by standardizing what “great” looks like and enforcing it
• Improve product adoption and positioning across priority initiatives (AI, BI, core platform) 

2. Professionalize Enablement Across GTM Teams

• Evolve new rep onboarding into a disciplined ramp engine that produces productive reps faster
• Replace ad hoc training with structured, outcome-driven enablement programs
• Operationalize playbooks, talk tracks, and frameworks that the field actually use
• Drive consistency in sales process, messaging, and customer engagement across teams

3. Enforce Alignment Across the GTM Engine

• Partner with Product and Product Marketing to ensure launches land with clarity and impact
• Collaborate with Demand to ensure consistency in messaging and urgency from top of funnel (TOFU) to bottom of funnel (BOFU)
• Align with RevOps to connect enablement efforts directly to performance metrics
• Work directly with Sales and CS leadership to diagnose gaps and prioritize what matters
• Act as the connective tissue between strategy and field execution, closing the gap between intent and reality

4. Turn Data Into Action

• Use performance data (conversion rates, win rates, churn drivers, adoption metrics) to identify breakdowns
• Implement targeted enablement that directly addresses those gaps
• Measure effectiveness and continuously refine based on outcomes, not activity
• Leverage tools like Gong to analyze customer conversations and scale what works

5. Raise the Bar on Field Standards

• Improve discovery, objection handling, and value-based selling across the team
• Reinforce disciplined frameworks (SPIN, MEDDPICC, consultative selling) in day-to-day execution
• Ensure reps can confidently position the full solution, not just individual products
• Drive accountability to a higher standard of execution across Sales and CS

6. AI Strategy, Execution, and Innovation

• Help drive the integration of AI into GTM workflows to improve ramp time, retention, and outcomes.
• Scale enablement initiatives, training, and measurements through AI platforms and agents.
• Optimize messaging and GTM performance through structured experimentation (A/B testing) and continuous analysis of performance data.
• Build and leverage feedback loops (Voice of Customer, win/loss insights, market signals, Gong data) to refine positioning and ensure alignment with Product, Sales, and Marketing.

What Success Looks Like

• Faster ramp time with clear, repeatable onboarding standards
• Measurable improvement in funnel conversion and win rates
• Increased adoption of key products and strategic initiatives
• Stronger retention and expansion performance within Customer Success
• Consistent, high-quality execution across the field
• Enablement clearly tied to revenue outcomes

What You Bring

• 5–8+ years of experience in Sales, Customer Success, or Enablement within SaaS
• Proven ability to influence behavior and drive change across frontline teams and leadership
• Strong command of sales process, pipeline management, and the full customer lifecycle
• Track record of improving performance through structured enablement initiatives
• Analytical mindset with the ability to diagnose problems and implement solutions
• Clear, direct communicator who can challenge and elevate the field

Why This Role Matters

We are investing in enablement as a core lever to scale performance and sharpen our competitive edge. This role will directly influence how we sell, how we retain customers, and how effectively we execute as a unified go-to-market team.The expectation is simple: raise the standard and deliver measurable impact.

All applicants must be currently authorized to work in the United States on a full-time basis.

Storable is a fully distributed company, but is currently only registered for employment in certain states. To be eligible for employment, you must reside in the following states:  AL, AZ, CA, CO, CT, FL, GA, ID, IL, IN, IA, KS, LA, MD, MA, MI, MN, MO, MS, NC, NE, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WY. 

About Us:

At Storable, we’re redefining property management for specialty real estate. Tailored for the self-storage, marine, and RV & camping industries, we seamlessly integrate management software with marketplace listings, websites, CRM, insurance, payments, and more. Dedicated to empowering owners and operators, Storable helps you win more every day. Explore our platform solutions at www.storable.com
At the heart of Storable is our “Win More” culture, which reflects our commitment to delivering exceptional value to our customers and fostering the personal and professional growth of our employees. As we continue to grow, we are embracing an AI-forward approach by thoughtfully integrating intelligent automation, advanced analytics, and data-driven insights into our platform and operations to help our customers and teams operate smarter, move faster, and win more than ever before.

Benefits and Perks: 

• Generous health coverage for you and your family, including fully paid short- and long-term disability coverage and two-times base salary life insurance.
• 401(k) match after 60 days, 100% vested after 1 year.
• Employer contribution to your HSA, plus an HRA to help offset your deductible.
• Instant access to flexible vacation. We trust you, so we have a ‘take what you need’ vacation policy.
• Be More – company rewards and recognition that add up and can be redeemed for personalized gifts and experiences! Storriors have been able to enroll in SCUBA certification classes, travel overseas, and redo their back patio, among many other things.
• 8 hours of Volunteer Time Off each year and the opportunity to get active in the community by joining one of our offsite volunteer and community service events.
• 8 hours of Rest, Relax, Recharge time to care for your mental health.
• Access a range of mental well-being resources for yourself and your dependents, including counseling services, stress management programs, and mindfulness workshops
• Fully paid parental leave: 12 and 6 weeks for primary and secondary caregivers, respectively.
• ’Paw’ternity Leave and Pet Bereavement - we understand that pets are a part of the family and have generous time-off policies, which honor that commitment.
• Caregiver Leave: four weeks of fully paid time away from work to care for aging dependents or family members, if needed.
• $50 monthly home data stipend, plus a home office sign-on bonus of $250.
• Fertility care support options to help in your journey towards parenthood.
• Access to financial experts to help you make informed decisions and achieve your financial goals.
• Direct Student Loan Payment Program, some qualifications and eligibility rules apply.

Storable is committed to providing equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Storable will provide reasonable accommodations for qualified individuals with disabilities.

Important Notice: To protect yourself from fraudulent activities, please consider the following: 

- Official Communication: All genuine communication from Storable will come from official email addresses, ending in “@storable.com.” Be cautious of any communication that doesn’t match this criteria.
- No Unsolicited Offers: We do not extend job offers without a formal interview process. If you receive an unsolicited job offer claiming to be from Storable or any of its representatives, it’s a red flag.
- Verification: If you’re uncertain about the legitimacy of any job offer or communication claiming to be from Storable, please contact our HR department directly at [email protected] for verification.

Your security and trust are paramount to us. If you suspect you’ve been contacted by someone falsely claiming to be from Storable or using our company's name for any dubious purpose, please immediately report the incident to [email protected]