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Dynatrace

Technical Support Intern

Sorry, this job was removed at 10:40 p.m. (EST) on Tuesday, Apr 01, 2025
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Hybrid
Boston, MA, USA
Hybrid
Boston, MA, USA

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Your role at Dynatrace
Dynatrace is seeking to add anIntern to its Employee Digital Enablement team to address its growing need to enable flawless and secure digital interactions for Dynatrace customers. As an Employee Digital Enablement Intern, your work will help create a world where software works perfectly.
Job Description
In joining the Digital Employee Enablement team, you will experience various elements involving hardware, software, and people. These elements may include:

  • Building and maintaining standard hardware
  • Installing and troubleshooting standard software
  • Maintaining Asset Inventory
  • Working with current operating systems from Microsoft and Apple
  • Creating and administrating Active Directory user accounts and workstations
  • Assisting with Audio and Visual conference rooms
  • Vendor relationships
  • Learning service level aptitudes
  • Developing communication skills


If you are interested in a core operational element companies require in today's world and experience a fast-growing technology company, then Dynatrace's internal Digital Employee Enablement internship is a stepping stone to a fast-paced technology career.
What will help you succeed
Required Qualifications:

  • Education: Currently working towards a Bachelor's degree in Computer Science, Information Technology, Business Systems, or related field.
  • Local to Detroit or Boston and able to come to the office 3 days a week.


Preferred Qualifications:

  • Work experience: 0-1 Years.
  • Familiar with one or more of the following technologies:
    • MAC OS, Windows OS, Microsoft 365
  • Strong written and verbal communication skills.
  • Ability to work individually and in a team environment.


Why you will love being a Dynatracer

  • Dynatrace is a leader in unified observability and security.
  • We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
  • Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
  • The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
  • Over 50% of the Fortune 100 companies are current customers of Dynatrace.


Additional Information:

  • Hourly pay rate: $22-$26/hour
  • June 9th- August 15th
  • Boston, MA or Detroit, MI/ Hybrid Work Model
HQ

Dynatrace Boston, Massachusetts, USA Office

Dynatrace Global Headquarters Office

Our Boston office is located in the heart of downtown in Atlantic Wharf—just steps from the waterfront, public transit, and some of the city's top dining spots. Thoughtfully designed for collaboration, our space boasts vibrant work areas, modern amenities, and breathtaking harbor views.

What you need to know about the Boston Tech Scene

Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.

Key Facts About Boston Tech

  • Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
  • Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
  • Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
  • Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories

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