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Job Description:
Epiq eDiscovery Managed Services is hiring for a Senior Project Manager that will be the primary liaison and case consultant for clients engaging with Epiq EMS group on eDiscovery projects. This role requires proficiency utilizing Relativity and eDiscovery methodologies. Responsibilities include maintaining comprehensive client and project documentation within the project queue and collaborating with various Iris departments to implement optimal solutions for client requirements.
Job Responsibilities:
Understand and interpret client requirements within the context of eDiscovery processes.
Consult with clients on utilizing Epiq’s suite of services, particularly leveraging Relativity.
Coordinate internal processes across Epiq departments to ensure client objectives are met.
Represent Epiq in client interactions and with third-party service providers.
Supervise and support other members of the Client Services (CS) team to ensure client needs are addressed effectively.
Provide regular project updates and team performance reports to the Regional CS Manager to optimize resource allocation and service delivery across Epiq.
Desired Qualifications and Skills:
Proficiency with an eDiscovery processing and hosting platform, preferably Relativity.
Strong verbal and written communication skills.
Exceptional problem-solving abilities and adaptability to evolving client needs.
Highly organized with the ability to manage multiple tasks concurrently.
Willingness to work extended hours when project demands require.
Ability to communicate complex technical solutions effectively to non-technical stakeholders.
Outstanding customer service, interpersonal, and communication skills.
Demonstrated ability to work collaboratively in a team environment.
Education & Certifications:
Minimum of 3 years’ experience in an e-discovery environment, with hosting services experience preferred.
Industry certifications such as Relativity Certified Administrator or Relativity Certified Administrator Analytics Expert are advantageous. #LI-RC1
Click here to learn about Epiq's Benefits.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.
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