Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Position available is 40 hours Sat- Wed 3pm - 11:30 pm. Minimum of a three week Monday-Friday Day shift (7:00am-3:30pm) orientation is required. Under direct supervision of the Emergency Department Administrative Manager, the Support Associate (SA) ensures that all supplies and equipment are available and maintained in the Emergency Department. The SA stocks, cleans and maintains supplies and equipment in treatment bays and in treatment area carts and specialty carts. The SA inventories and stocks special purchase items and items in central supply rooms, and works with staff from other hospital departments to continually improve the Environment of Care in the Emergency Department. Please see below for full job description: PRINCIPAL DUTIES AND RESPONSIBILITIES: Central Supply Management Completes inventory, maintains par levels, and stocks Emergency Department supply rooms, closets and medication rooms on a daily basis. Maintains overall organization and cleanliness of supply rooms. Works with hospital Materials Management staff to ensure that Emergency Department supplies are delivered from central supply area to the Emergency Department clean supply room. Maintains inventory of special purchase items. Supply and Equipment Management/Daily Operations Responds to urgent pages from clinical staff. Provides customer service support to end users. Checks each treatment bay in area(s) assigned for shift. Ensures that all supplies and equipment are present (including headwall items), clean, in working order, and organized. Replaces, cleans or makes repairs as necessary. Items to check in each bay include but are not limited to monitors, cables, lead wires, otoscope/opthalmoscope, suction equipment, oxygen equipment, defibrillator, pumps, temporal artery thermometers, and blood pressure setups. Checks, stocks and organizes supply carts in each treatment bay in area(s) assigned for shift. Checks, stocks and organizes specialty supply carts in area(s) assigned for shift. Specialty supply carts include but are not limited to the difficult airway cart, intubation carts, Broselow carts, OB/GYN cart, procedural sedation cart and ENT cart. Checks, maintains, cleans and organizes equipment located in area(s) assigned for shift, including centrally managed equipment. Equipment includes but is not limited to ultrasound machines, portable vital sign monitors, doppler machines, EKG machines, IV poles, soiled linen hampers, computers on wheels. Checks, maintains and cleans equipment located in Acute Equipment storage area. Delivers soiled equipment to Sterile Processing Department or Endoscopy cleaning area for decontamination. Ensures that equipment is retrieved after it is cleaned and is placed back in proper location for use. Equipment that needs to be cleaned in this manner includes but is not limited to intubating bronchoscopes and associated equipment, and endocavity ultrasound probe. Monitors expiration dates of commodities, by rotating stock and visually checking expiration dates, to ensure usage or return to inventory prior to expiring. Collaborates with Emergency Department clinical and administrative staff, Environmental Services staff, Biomedical Engineering staff, Sterile Processing staff and others to identify and remedy supply and equipment problems, obtain supplies and equipment, and coordinate equipment cleaning and repair. Stocks patient treatment rooms with all necessary forms. Helps maintain a clean, organized and safe environment in the Emergency Department. Completes report at the end of each shift to document tasks completed and items requiring follow up. Other Tasks Provides feedback to Leadership Team regarding supply level adjustments, removal of product and addition of supplies. Performs cart overhaul tasks as needed. Replaces supply labels and bins, adds bins and labels to carts when adding a new supply to the area and reorganizes carts due to par level adjustments and/or reconfiguring of carts. Assists in equipment/department deep cleaning efforts as necessary. Completes required documentation, i.e. assignment sheets, checklist, stat room requisitions, clean supply room auditing checklist, and time sheets according to department policies and procedures. Assists in product recall activities and product conversions. Report discrepancies, problems or questions to Supervisor. Exercises appropriate body mechanics, care and caution when handling and delivering materials. Follows Hospital, Joint Commission and DPH guidelines and procedures. Performs other duties as assigned. WORKING CONDITIONS: Able to work in a fast paced and stressful environment. Ability to stand for several hours at a time Lifting, carrying, pushing and pulling.
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Pay Range
$17.36 - $24.79/HourlyGrade
2At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Mass General Brigham Somerville, Massachusetts, USA Office
399 Revolution Dr, Somerville, Massachusetts, United States, 02145
Mass General Brigham Boston, Massachusetts, USA Office
800 Boylston St, Boston, Massachusetts, United States, 02199
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